Saudi National-Customer Service

1 hour ago

Khobar, Eastern Province, Saudi Arabia Madi International Full time

MADI International
is looking for a passionate and detail-oriented Saudi
Customer Service Officer
to join our team in
Khobar
. If you're a
Saudi National
with strong communication skills and a commitment to delivering excellent service, we want to hear from you

Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, and WhatsApp.
  • Provide product information, order updates, and support with returns or complaints.
  • Coordinate with the sales and logistics teams to ensure smooth order fulfillment.
  • Maintain customer satisfaction through prompt, polite, and professional service.
  • Update customer records and service logs accurately.

Requirements:

  • Saudi National Mandatory.
  • Excellent communication skills in Arabic and English.
  • Previous experience in customer service or call center roles is a plus.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and handle pressure in a fast-paced environment.

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