Key Account Manager

2 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Theeb Rent a Car Full time

Job objectives

Ensuring the achievement of the annual sales target effectively and on time. Analyzing results to improve work performance and coordinating with other departments within the company to ensure the availability of all information necessary for the contracting process.

Responsibilities

  • Developing a solid and trusting relationship between major key clients and company.
  • Resolving key client issues and complaints.
  • Developing a complete understanding of key account needs.
  • Anticipating key account changes and improvements.
  • Managing communications between key clients and internal teams.
  • Managing account team assigned to each client.
  • Strategic planning to improve client results.
  • Negotiating contracts with the client and establishing a timeline of performance.
  • Establishing and overseeing internal budgets with the company and external budgets with the client.
  • Working with other departments to ensure the highest quality and all client needs met.
  • Collaborating with the sales team to maximize profit by up-selling or cross-selling.
  • Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
  • Meeting all client needs and deliverables according to proposed timelines.
  • Analyzing client data to provide customer relationship management.
  • Expanding relationships and bringing in new clients.

Qualifications

  • 5 years of experience.
  • good with Microsoft Office.
  • Strong organizational and communication skills.
  • negotiation, planning.
  • Bachelor's degree in Business Administration or a related field.
  • Speaking fluent Chinese

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