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Saudi Arabia Häfele Full time 120,000 - 240,000 per year

KEY PURPOSE OF THE JOB (POSITION SUMMARY) The key purpose of the job is to manage all aspects of the business of the Hafele Architectural Lighting business for Pan India. KEY RESULT AREAS 1 Achievement of Sales Plan.2 Influencer Activation and Management.3 Appointment of distributors/dealers in non-represented area.4 Secondary/Tertiary Sales Management5 Customer Satisfaction6 Develop the overall region by helping executives in their respective areas. KEY FUNCTIONS & RESPONSIBILITIES Please list your primary tasks & responsibilities that are specific to your position. Indicate an estimate of percent of work time spent on each - over the span of the year (it should not exceed 100%) STRATEGIC OPERATIONAL CHANNEL MANAGEMENT • Work closely with the regional team to full fill the assigned sales budget of the region. • Managing Direct dealers across India.• Identify New Dealers and define go to market plan.• Managing complete Primary/Secondary/Tertiary sales in the channel.• Introduction of new products. • Responsible for complete sales cycle.• Appoint new dedicated brand stores in the market. Lighting brand stores are calledLicht Experience center.• Onboard Premium lighting dealers, Automation consultants and Turn-key solution providers for Architectural lighting business.• Conducting regular training of salesperson/designers of brand stores, distributors and dealers.• To regularly monitor sales figures and product mix of the customers/regions.• To provide feedback about the product demand, market trend, and product quality issues to the Product Management Team.BUSINESS DEVELOPMENT• Regular meetings with Lighting Designers, Lighting Consultants, Architects, Interior Designers and Electrical contractors.• Design and Implement Influencer loyalty programs. • Conduct monthly Influencer engagement activities. • Work in close coordination with internal Hafele team of Specification, Design center and Training. • Regular meeting with High End Builders/IBs/Villas.• Conduct competition benchmarking and share good practices from the market.• Access and analyze market trends to provide voice of customers. 40%3SALES PERFORMANCE• Responsible for the achievement of sales budget for across India.• Ensure timely billing to customer. Manage the collection process so that receivables are accrued within the prescribed time frames• To submit consolidated Weekly and monthly activity reports for each region to the National Manager.20%4SOLUTION TO CUSTOMER QUERY • To ensure that all customer complaints are immediately handled.• Review all customer queries and complaints from sales or directly from the customer, analyze the problem, and provide proper solutions. • Escalate new and unique issues to relevant people in the organization for knowledge and resolution OPERATIONAL Cont.. DEVELOPMENTAL To assist and support Sales Executives of the region in development of the region OPERATING NETWORK 1) Supply Chain Execution of orders2) Lighting Designers Light Planning and Design 3)Design and Implementation Appointing new Brand stores- Licht Experience center and Hafele Design Studio.4) Training Planning training and creating assets for promoting sales.5)Order Processing Processing of orders.6)Accounts and Business finance control Payment collection and Claims settlement.*** This JD is indicative in nature & may not comprehensively cover all aspects of your job, which may be intimated to you time to time.7)Service/Customer Care Pre Sales site visit and Post sales installation or complaints on services or products8)Product Management Gain knowledge from Product Category Managers and give market feedback on new product requirement/product refresh.EXTERNAL RELATIONSHIPSS.No. ENTITY PURPOSE OF THE INTERACTION1)Brand store/Distributors/Direct DealersRelationship Management2)Influencer Management Architects/IDs/DevelopersRelationship Management ROLE REQUIREMENT 1 ESSENTIAL QUALIFICATION Graduate2 PREFERRED QUALIFICATION B.E./MBA3 CERTIFICATIONS (IF ANY)4 EXPERIENCE > 7Years5 AGE > 28 Years6ADDITIONAL SKILLS:Good industry knowledgePrior working experience of Influencer Management. Good negotiation skills.Excellent communication and people management skillsProblem solving skills with ability to drive ideas and solutions COMPETENCIES Business Acumen Coaching Emotional Intelligence Future Readiness Openness and Inclusion Putting Customer First Strategic Approach Team Spirit