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Patient Journey Partner

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Roche Full time

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Patient Journey Partner is designed to bridge the gap between clinical advocacy and commercial dynamics, focusing on enhancing patient care through the promotion and adoption of high medical value diagnostic solutions. This role maintains rigorous compliance with industry standards while fostering strong relationships with clinicians, driving the adoption of innovative tests, and contributing to the commercial success of Roche Diagnostics products.

Your Responsibilities

  • Define high disease burden in the country and set a strategy around those disease areas to improve patient care

  • Deliver better outcomes for patients and better community value, ultimately resulting in better commercial results

  • Develop and maintain robust relationships with Key Opinion Leaders (KOLs), clinicians, healthcare professionals - within and beyond the labs - to advocate the clinical and medical value of Roche Diagnostics' solutions

  • Develop and maintain relationships with medical, clinical and lab professional organizations and societies strengthening advocacy network that will enable wider and faster adoption of innovative diagnostic solutions

  • Develop and maintain KOL database and stakeholder engagement plan

  • Drive the adoption of high medical value tests by ensuring alignment with patient-first healthcare approaches and latest studies and guidelines

  • Facilitate educational initiatives, seminars, and information sessions focused on the medical value and clinical application of Roche's Diagnostics solutions

  • Contribute to market analysis, patient journey mapping, and the development of integrated medical, access, marketing and commercial plans to address gaps and opportunities in patient care, aligning with Roche Diagnostics business and disease areas priorities

  • Coordinate with cross-functional teams to support market introduction, reimbursement strategies, and the commercialization of products based on product lifecycle and disease area strategy that ultimately improve patient outcomes across the entire patient journey

  • Become the first point of contact to the customer to receive and handle any queries or request ranging from medical and scientific to health-economic information (such as burden of disease, liaising with Market Access and Medical)

  • Lead and conduct the network advisory board and round table discussion with the regional medical manager

Who You Are

  • You obtained a BSc degree in Medicine, Pharmacy, Biomedical or equivalent, and built 2 – 3 years of relevant work experience in a similar role

  • You are able to develop and implement local integrated plans for the assigned portfolio

  • You are skilled at engaging and establishing professional relationship with clinicians, KOLs and scientists. You are able to identify clinician needs and translate them into educational programs and action plans

  • You are able to navigate the intersection of clinical advocacy and commercial strategy, maintaining a balanced approach that prioritizes patient care and compliance. You are able to merge clinical advocacy with commercial insights, fostering educational and strategic initiatives

  • You have excellent interpersonal skills, advanced written/oral communication and presentation skills, and you are fluent in English and Arabic (verbal and written)

  • You are agile, well organized, proactive and able to achieve goals on time

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.