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Assistant Director of Sales

6 hours ago

Saudi Arabia Hospitality Management Jobs Full time

Job Title: Assistant Director of Sales

Salary & Benefits:

  • USD 5,300/month.
  • Performance-based bonus.
  • Transportation & Accommodation.
  • Single Status.

Job Overview:

Our client, an ultra luxury events and banqueting company in Saudi Arabia, is seeking an accomplished Assistant Director of Sales to lead a dynamic sales division. This pivotal role requires an experienced leader with a proven background in high-end catering or group events within luxury hotels. The ideal candidate will drive revenue growth, enhance client satisfaction, and lead a proactive, reactive, and administrative sales team of 10, while ensuring the seamless execution of high-profile events.

Key Responsibilities:

  • Oversee day-to-day management of a sales team covering proactive, reactive, and administrative functions
  • Implement and leverage CRM systems (e.g., Opera, Delphi) to track leads, optimize pipelines, and report on sales performance
  • Drive revenue through strong leadership and example-setting, including achieving personal and team booking targets
  • Set and recommend sales targets, while monitoring team performance and development
  • Conduct internal alignment meetings between sales and operations teams to ensure flawless business conversion
  • Lead sales calls and client meetings to secure new business and close strategic deals
  • Generate proposals, manage customer correspondence, resolve complaints, and ensure timely reporting
  • Analyze market trends and contribute to strategic planning with the revenue team, including forecasting and budgeting
  • Review guest satisfaction feedback and implement service improvements based on findings
  • Uphold premium guest experience standards by interacting with clients and guiding the team in customer-centric service delivery
  • Act as a brand ambassador at key events, networking functions, and during high-profile client engagements
  • Build and maintain strong internal and external stakeholder relationships to support business development goals
  • Oversee recruitment, onboarding, and development of sales team members, utilizing structured training and coaching tools

Qualifications & Requirements:

  • Must have experience in both European and Middle East markets.
  • Extensive experience in luxury catering, events, or 5-star hotel group and event sales
  • Proven experience in team leadership and performance management
  • Prior exposure to high-volume, high-value catering or events is essential
  • Strong command of CRM systems (e.g., Opera, Delphi) and data-driven decision-making
  • Experience working in the Middle East is an advantage, but not required
  • Deep understanding of luxury hospitality standards and client expectations
  • Excellent communication, negotiation, and organizational skills
  • Strategic thinker with the ability to lead execution under pressure