active contact

Job Description Receiving all incoming calls through CISCO and quickly responding to them Dealing well with the caller insured member in line with the nature of the inquiry and in a manner benefiting the status of the company and trying to satisfy them permanently Register all inquiries received in the CISCO system Implementing the...

We are actively looking for a **Contact Center Officer** to join our **CXD** team, **Core Responsibilities:** - Handle a high volume of inbound and outbound calls professionally and promptly. - Respond to customer inquiries related to products, orders, returns, services, and store information. - Resolve customer complaints with empathy and efficiency,...

We are looking for an Activation Specialist to join the Autobia team. This role owns the end-to-end onboarding journey for prospective clients - from first outreach through to successful activation and handover. The ideal candidate is client-focused, highly organized, and takes full ownership of delivering a seamless and professional onboarding...

Good understanding of COPC standards, Contact Center KPIs, and performance metrics, such as SLA, FCR, AHT, CSAT, Quality, and Productivity.Handling Inbound / outbound activities professionally.Creating Requests & complaints accurately and tunnel it to the assigned department.Applying the FCR – First contact resolution during handling the inbound...

Autobia in Saudi Arabia is seeking an Activation Specialist to own the end-to-end onboarding journey for prospective clients—from first outreach through activation and handover. The ideal candidate is client-focused, highly organized, and takes full ownership of delivering a seamless, professional onboarding experience.You will manage proactive outreach,...

Senior Director - Operations (Contact Center) Full‑time Leading customer experience management company, headquartered in Riyadh, Saudi Arabia. Offering solutions outsourced customer care, technology services, digital business, consulting, back office, and other specialized services to enrich customer experience. Responsibilities Ensure SLA Targets are met...

TAWANTECH seeks a Product & Technical Expert to lead the Agentic AI in Contact Center project, spanning virtual AI bot, agent-assist, and analytics. You will drive requirements, architecture, and governance while transferring knowledge to an internal candidate for ongoing capability building.Key activities include requirements management, backlog...

Customer Care Representative - Contact Center Job Snapshot Role: Customer Care Representative - Contact Center Location: Riyadh, Saudi Arabia Industry: Retail Function: Customer Servic Experience: Minimum 1 year Job Type: Full-time Position Overview Customer Care Representative - Contact Center in Riyadh, Saudi Arabia is a Retail hiring opportunity focused...

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionFSP Site Activation & Contracts Specialist – Middle East Join Us as a FSP Site Activation & Contracts Specialist – Make an Impact at the Forefront of InnovationWe have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical...

This Full time on site position offers great opportunities for career growth.JOB PURPOSERun Content Operations, Contact Centers, and Quality as one accountable unit and own the operational KPI set end-to-end — customer satisfaction, complaints per reservation, guest rating, destination search conversion, occupancy of active listings, and unit activation...

JOB PURPOSE: Run Content Operations, Contact Centers, and Quality as one accountable unit and own the operational KPI set end-to-end — customer satisfaction, complaints per reservation, guest rating, destination search conversion, occupancy of active listings, and unit activation — so that operational performance becomes a managed, forecastable input to...

DescriptionJOB PURPOSE:Run Content Operations, Contact Centers, and Quality as one accountable unit and own the operational KPI set end-to-end — customer satisfaction, complaints per reservation, guest rating, destination search conversion, occupancy of active listings, and unit activation — so that operational performance becomes a managed, forecastable...

General Information Ref # 234062 Location: Qatar-Doha Job family: Customer Service Closing Date: 2026-09-17 Description About the role: We are currently seeking a Senior Operations Officer - Workforce Management (WFM) to join our Contact Centre team in Doha, Qatar. As Senior Operations Officer WFM, you will be responsible for supporting the Manager...

Customer Relationship Management Support Main Activities: · Developing the Company customers by acquiring new contacts and proposing our products to them; · Qualifying business contacts and translating them into sales processes · Supporting and managing marketing campaigns; · Satisfying the requests of current customers through maintenance and...

Ethos Interactive in Riyadh is seeking an Account Executive to drive day-to-day account activity, keep briefs written, approvals chased, timelines held, and documentation clean. You will support client relationships, attend client meetings, take notes, and circulate accurate contact reports.Collaboration with junior to mid-level client contacts is essential,...

Customer Relationship Management Support - Saudi Nationals Job Openings Customer Relationship Management Support - Saudi Nationals About the job Customer Relationship Management Support - Saudi Nationals Customer Relationship Management Support Main Activities Developing the Company customers by acquiring new contacts and proposing our products to...

Job Description:Our client is a prominent distributor of international medical equipment and eyewear brands, and they operate their optical retail chain. We are seeking an experienced Optometrist to join their healthcare team in Jeddah.Roles & Responsibilities:Conduct comprehensive eye examinations using various tools and techniques to assess visual...

Job Description: Our client is a prominent distributor of international medical equipment and eyewear brands, and they operate their optical retail chain. We are seeking an experienced Optometrist to join their healthcare team in Riyadh. Roles & Responsibilities: Conduct comprehensive eye examinations using various tools and techniques to...

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and...

Why Join Us Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values,...