contacting

On behalf of our client we are looking for a Contact Center Agent to join their team in Riyadh.Answering customer inquiries via phone WhatsApp email and social media.Providing information about services packages promotions and events.Handling customer complaints and ensuring timely resolution.Conducting outbound sales calls and following up on...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you're looking for, webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features,...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you’re looking for, webook.com is Saudi's #1 event ticketing and experience booking platform in terms of technology, features,...

We are actively looking for a Contact Center Officer to join our CXD team,Core Responsibilities:Handle a high volume of inbound and outbound calls professionally and promptly.Respond to customer inquiries related to products, orders, returns, services, and store information.Resolve customer complaints with empathy and efficiency, escalating unresolved issues...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you’re looking for, webook.com is Saudi's #1 event ticketing and experience booking platform in terms of technology, features,...

Key Responsibilities: Handle contact center departments inbound and outbound calls including Sales and telemarketing calls.Provide contact center departments customers with the services they are looking for, handle customers complaints, and inquiries through all customer service channels.Act as a source of information for customers, collect customers...

Position Overview We are seeking a highly motivated and customer-focused Contact Center Agent to join our dynamic team. You will be responsible for handling both voice and digital communication channels, ensuring exceptional customer service and support. Key Responsibilities Handle Inbound and Outbound Calls: Answer customer inquiries, address concerns,...

  Position Overview We are seeking a highly motivated and customer-focused Contact Center Agent to join our dynamic team. You will be responsible for handling both voice and digital communication channels, ensuring exceptional customer service and support. Key Responsibilities Handle Inbound and Outbound Calls: Answer customer inquiries, address concerns,...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you're looking for, webook.com is Saudi's #1 event ticketing and experience booking platform in terms of technology, features,...

Role Purpose:The Product & Technical Expert (PTE) leads and manages the product and technical tasks of the Agentic AI in Contact Center project across its three components — the virtual AI bot / conversational IVR, the agent-assist, and interaction analytics. The role spans requirements and vendor selection through solution design, integration, AI...

Key Responsibilities and Duties1 Handles inbound and outbound calls emails live chats surveys telesales telemarketing activities and other required forms of communication2 Answers calls within the specified time frame based on business needs3 Updates customer information in the system for both new and existing customers documenting all call details according...

Ethra Tatwer is seeking a Senior Director for Operations in the Contact Center to manage customer experience solutions in Riyadh, Saudi Arabia. This role involves ensuring SLA targets are met and overseeing operational management.The ideal candidate will have experience in customer management and be responsible for performance management, process...

Senior Director - Operations (Contact Center) Full‑time Leading customer experience management company, headquartered in Riyadh, Saudi Arabia. Offering solutions outsourced customer care, technology services, digital business, consulting, back office, and other specialized services to enrich customer experience. Responsibilities Ensure SLA Targets are met...

Merge Recruitment Agency is seeking a capable operations manager to oversee performance management, manpower planning, and day-to-day contact center operations in Saudi Arabia. The role requires leading teams, delivering feedback, and coordinating training to meet departmental goals.Ideal candidates have 3+ years of experience in people management within...

Customer Care Representative - Contact Center Job Snapshot Role: Customer Care Representative - Contact Center Location: Riyadh, Saudi Arabia Industry: Retail Function: Customer Servic Experience: Minimum 1 year Job Type: Full-time Position Overview Customer Care Representative - Contact Center in Riyadh, Saudi Arabia is a Retail hiring opportunity focused...

Role Overview We are seeking a Senior Manager Digital Contact Center Solutions to lead the design implementation and optimization of modern technology-driven contact center solutions. This role will play a key part in transforming citizen services and customer experience within the government and public sector ensuring seamless integration of cloud-based...

TAWANTECH seeks a Product & Technical Expert to lead the Agentic AI in Contact Center project, spanning virtual AI bot, agent-assist, and analytics. You will drive requirements, architecture, and governance while transferring knowledge to an internal candidate for ongoing capability building.Key activities include requirements management, backlog...

DescriptionHire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality...

DescriptionHire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality...

DescriptionHire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality...