customer care

Primary Functions:Onboarding new customer (Pre/Post implementation) Conduct regular review with customers Handle customers enquiries Conduct health check Retain customers Conduct after training feedbacks. Process cancellation Negotiate of contract renewal Upsell package Manage OTRS Ticket In/Outbound Call Control room during office hours Perform...

Certified as a Top Employer KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration diversity growth and wellbeing.Its time to...

We are seeking a highly motivated Customer Care & Complaints Manager to lead our support operations and ensure exceptional customer experience. The ideal candidate will manage a team handling customer inquiries and complaints with a focus on quality responsiveness and compliance with SAMA regulations. This role requires prior experience in fintech or banking...

Develop and implement customer service policies aligned with company goals. Supervise daily operations of the customer care team and provide necessary support. Handle complex and escalated customer issues with professionalism and urgency. Monitor KPIs and service metrics to track performance and drive quality improvement. Coordinate with internal...

Customer Care - Sales SpecialistLocation: RiyadhCompany OverviewFast Fit EMS Fitness Company was founded in 2019 and has grown into a leading EMS fitness brand in Saudi Arabia. The company operates 11 fitness clubs across major cities and is known for delivering high-quality EMS training solutions. Fast Fit is committed to innovation customer satisfaction...

Al Borg Diagnostics is seeking a motivated and customer-focused individual to join our team as a Customer Care Officer. This role involves providing exceptional customer service to patients and clients, managing inquiries, and supporting the efficient operation of our diagnostic centers.As a Customer Care Officer, you will be an essential point of contact...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features,...

Role OverviewDo you want to love what you do at work Do you want to make a difference an impact transform peoples lives Do you want to work with a team that believes in disrupting the normal boring and average If yes then this is the job you re looking for webook com is Saudi s 1 event ticketing and experience booking platforms in terms of technology...

To provide and promote a professional, high-quality, front-line customer focused telephone service to all AJVA customers for various purposes, including but not limited to, answering queries and questions, handling complaints, troubleshoot problems, providing product information and performing telephonic and internet sales function within and ensuring...

Who Are WeStep into the world of Mrsool ,where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.What...

Who Are WeStep into the world of Mrsool ,where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.What...

Who Are We Step into the world of Mrsool ,where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store. What...

PurposeTo manage the contact center agents and teams to ensure the operations process runs smoothly and asplanned in order to resolve any customers compliments and enhance their satisfaction within the organizationpolicy and procedures.Key Accountability Areas To ensure desired customer delight by providing a satisfactory response to customer interaction....

We are Hiring..!!Sales Specialist (Customer Care) About Us:Founded in 2019 Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top-tier EMS training and fostering career growth...

About The Company HungerStation is a leading online food delivery platform committed to transforming the way people experience dining. Established with the vision of making food ordering seamless and accessible, HungerStation has grown rapidly to become one of the most trusted names in the region. With a diverse network of restaurant partners and a...

Al Borg Diagnostics is seeking a motivated and customer-focused individual to join our team as a Customer Care Officer. This role involves providing exceptional customer service to patients and clients, managing inquiries, and supporting the efficient operation of our diagnostic centers.As a Customer Care Officer, you will be an essential point of contact...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you're looking for ,webook.comis Saudi's #1 event ticketing and experience booking platforms in terms of technology, features,...

JOB TITLEOfficer - Customer Care Agent | MAF Retail | Head Office KSAROLE SUMMARYThe Officer Customer Care Agent is responsible for delivering exceptional customer service by handling customer inquiries, requests, complaints, and feedback through various communication channels, including phone calls, email, chat, social media, and customer care systems. The...

To manage the contact center agents and teams to ensure the operations process runs smoothly and as planned in order to resolve any customers compliments and enhance their satisfaction within the organization policy and proceduresKey Accountability AreasTo ensure desired customer delight by providing a satisfactory response to customer interaction Enhance...

Additional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific well give you the opportunity to harness all thats within you by working in teams of diverse and high-performing employees tackling some of the most important health industry challenges. With access to the latest tools...