customer care coordinator

A local commercial company in Al Khobar is seeking a Sales Support role to assist the sales team with documentation, manage customer inquiries, and ensure timely delivery of quotations. The ideal candidate should have experience in customer service, good negotiation skills, and proficiency in Microsoft Office. An intermediate level of English is required....

Certified as a Top Employer KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration diversity growth and wellbeing.Its time to...

Customer Care - Sales SpecialistLocation: RiyadhCompany OverviewFast Fit EMS Fitness Company was founded in 2019 and has grown into a leading EMS fitness brand in Saudi Arabia. The company operates 11 fitness clubs across major cities and is known for delivering high-quality EMS training solutions. Fast Fit is committed to innovation customer satisfaction...

Develop and implement customer service policies aligned with company goals. Supervise daily operations of the customer care team and provide necessary support. Handle complex and escalated customer issues with professionalism and urgency. Monitor KPIs and service metrics to track performance and drive quality improvement. Coordinate with internal...

We are seeking a highly motivated Customer Care & Complaints Manager to lead our support operations and ensure exceptional customer experience. The ideal candidate will manage a team handling customer inquiries and complaints with a focus on quality responsiveness and compliance with SAMA regulations. This role requires prior experience in fintech or banking...

Primary Functions:Onboarding new customer (Pre/Post implementation) Conduct regular review with customers Handle customers enquiries Conduct health check Retain customers Conduct after training feedbacks. Process cancellation Negotiate of contract renewal Upsell package Manage OTRS Ticket In/Outbound Call Control room during office hours Perform...

JOB TITLE Customer Care Representative | MAF LifeStyle | Customer Care ROLE SUMMARY Role Purpose: The Customer Care Representative is responsible for maximizing company sales growth and profitability by overseeing the daily routines, coaching, and developing associates to achieve better performance. ROLE PROFILE Communicate all personnel, operational, and...

As we continue to grow at Lendo, we’re looking for a Customer Care Officer to deliver high-quality support and ensure an excellent customer experience across all touchpoints. You will handle customer inquiries, manage tickets, and work closely with internal teams to resolve issues efficiently while meeting SLA and KPI targets. Key Responsibilities: Handle...

We are Hiring..!!Sales Specialist (Customer Care) About Us:Founded in 2019 Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top-tier EMS training and fostering career growth...

PurposeTo manage the contact center agents and teams to ensure the operations process runs smoothly and asplanned in order to resolve any customers compliments and enhance their satisfaction within the organizationpolicy and procedures.Key Accountability Areas To ensure desired customer delight by providing a satisfactory response to customer interaction....

Preparation of job quotations including coding and pricing in coordination with relevant Sales Manager and sister companies.Preparation of Contracts Price Lists/LTPAs across the MENA region.Technically support the team with respect to JC products and its understandings.Support external sales team with specific customer account informationNetworking and...

Key Responsibilities:- Manage daily operations of two customer portals (insurance company portal and company portal).- Respond promptly to client inquiries service requests and complaints.- Coordinate with internal teams to ensure service delivery meets contractual timelines.- Monitor portal data for accuracy and completeness.- Generate and submit periodic...

This role is responsible to support customers by providing accurate information addressing inquiries and resolving complaints to ensure high levels of customer satisfaction with BMCs products services and features.Key ResponsibilitiesResolve customer complaints via phone email and social media platformsHandle incoming customer inquiries and support...

Who We AreAt JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks...

About The Role We are seeking a highly motivated, professional, and customer-focused Customer Service Representative to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience...

About The Role We are seeking a highly motivated, professional, and customer-focused Customer Service Representative to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience...

Majid Al Futtaim is seeking a Customer Care Representative for MAF LifeStyle. The role focuses on maximizing sales growth and profitability by overseeing daily routines, coaching, and developing associates to achieve better performance.Responsibilities include communicating issues to supervisors, processing requests accurately, meeting customer expectations,...

eXtra in Al Khobar is seeking a dedicated Contact Centre Officer to join our customer-focused team. This full-time role handles customer inquiries across voice and digital channels, delivering professional support and ensuring smooth interactions.You will work in a dynamic, team-oriented environment based in Al Khobar, focused on delivering excellent service...

Job Title: Customer Care Team Leader We are looking for a Customer Care Team Leader to oversee BNPL customer care operations, manage team performance, and ensure efficient service delivery. Key Responsibilities: Oversee daily BNPL customer care operations and ensure smooth workflow. Monitor team performance, KPIs, and service level agreements (SLAs). Lead,...

Who Are WeStep into the world of Mrsool ,where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.What...