help desk agent

Job DescriptionSUMMARYManage the client service requests via inbound and outbound telephone calls e-mails web requests and walk-ins.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Provide prompt resolution to customer inquiries by providing appropriate and accurate informationAccurately document and update records in...

Saudi Gold Refinery (SGR) is a Saudi mining and precious‑metals company specialized in the refining of gold and precious metals, bullion production, and value‑added precious‑metal services. Operating within the Kingdom's mining value chain, SGR is aligned to the Vision 2030 mining pillar and to the regulatory framework set by the Ministry of Industry...

The IT Help Desk will be responsible for the following key areas of technical support and service deliveryIncident ResolutionThe role diagnoses and resolves hardware and software issues for end-users within agreed service level agreements to minimize downtimeAccess ManagementThis position manages user accounts and permissions in Active Directory ensuring...

We are looking for a Tamheer Trainee – IT Help Desk to join our team in Riyadh and support day-to-day IT operations and end-user technical support.Key Responsibilities:Provide first-level technical support to employees.Troubleshoot basic hardware, software, and system issues.Support user access, password resets, and account-related requests.Assist with...

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration diversity growth and wellbeing.Its time...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services....

We are seeking a skilled ManageEngine Specialist to oversee the administration and optimization of the ManageEngine Service Desk application. This role will involve managing user accounts workflows and system performance while also analyzing support processes to enhance service delivery. The ideal candidate will have a strong background in IT service...

Al-Nahda Educational Institution is seeking a qualified IT Specialist to provide comprehensive technical support, manage systems and networks, and oversee IT infrastructure in Riyadh, Saudi Arabia. This on-site role focuses on hardware, software, and security within academic and administrative environments.The ideal candidate will have a Bachelor’s or...

وصف الوظيفةgo-to people for providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner.المؤهلاتBachelor \ Diploma Degree in IT/ Computer/Networking.Must have good communication skills in...

We are seeking a professional and friendly Front Desk Agent to join our team in SLS The Red Sea Saudi Arabia. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience throughout their stay.Greet and checkin guests providing a warm welcome and efficient serviceHandle guest...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or...

DescriptionPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to...

Jeddah, Saudi Arabia | Posted on 11/04/2025We are seeking a skilled ManageEngine Specialist to oversee the administration and optimization of the ManageEngine Service Desk application. This role will involve managing user accounts, workflows, and system performance, while also analyzing support processes to enhance service delivery. The ideal candidate will...

J-B | جيبي in Riyadh is seeking a Tamheer Trainee for IT Help Desk to support day-to-day IT operations and end-user assistance.You will provide first-level support, assist with hardware, software, and access requests, and log tickets while learning in a fast-paced environment.This entry-level role is ideal for fresh graduates eligible for Tamheer,...

Saudi Gold Refinery (SGR) in Riyadh is seeking an IT Help Desk to provide first-line technical support for refining and corporate operations. The role ensures continuous access to critical IT systems and focuses on incident resolution, user access management, and asset maintenance.The ideal candidate will have a Bachelor's degree in Information Technology,...

POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or...

Additional Information Job Number 26096223 Job Category Rooms & Guest Services Operations Location 8491 Secondary 3110 AMAALA, An Nu'aylah, Saudi Arabia, Saudi Arabia, 48511VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Process all guest check-ins by confirming reservations, assigning room, and issuing and...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what...

We are seeking a professional and friendly Front Desk Agent to join our team in SLS The Red Sea Saudi Arabia. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience throughout their stay.Greet and checkin guests providing a warm welcome and efficient serviceHandle guest...