help desk agent

Job DescriptionSUMMARYManage the client service requests via inbound and outbound telephone calls e-mails web requests and walk-ins.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Provide prompt resolution to customer inquiries by providing appropriate and accurate informationAccurately document and update records in...

Saudi Gold Refinery (SGR) is a Saudi mining and precious‑metals company specialized in the refining of gold and precious metals, bullion production, and value‑added precious‑metal services. Operating within the Kingdom's mining value chain, SGR is aligned to the Vision 2030 mining pillar and to the regulatory framework set by the Ministry of Industry...

وصف الوظيفةgo-to people for providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner.المؤهلاتBachelor \ Diploma Degree in IT/ Computer/Networking.Must have good communication skills in...

Job Responsibilities Trace Systems is seeking a customer-focused Help Desk Lead to support contract operations in Riyadh, Kingdom of Saudi Arabia. The Help Desk Lead will oversee the team serving as the first point of contact for users of classified and unclassified networks. This position will manage daily support activities, ensure timely diagnosis and...

**IT Help Desk Specialist** **Location: Jeddah | Shift: Morning** **Diamond Glare is hiring an IT Help Desk Specialist with strong user support skills and hands-on experience supporting Odoo and its website and eCommerce operations.** **Key Responsibilities:** • Provide daily technical support, manage support tickets, and document issues and...

Job Responsibilities Trace Systems is seeking customer-focused Help Desk Technicians to support the contract in Riyadh, Kingdom of Saudi Arabia. The Help Desk Technician is the first point of contact for users on classified and unclassified networks. The technician receives requests, performs initial diagnosis and service restoration, documents all actions,...

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration diversity growth and wellbeing.Its time...

As a partner to businesses and governments, Crane Authentication offers expertise and cutting-edge innovations that protect and enhance products, secure identities, safeguard revenues and enforce compliance. Customers from different business sectors and levels of government trust our team of 1,250 people for their expertise in R&D, security design,...

A leading multinational organization is seeking an IT Coordinator in Eastern Province, KSA. The ideal candidate will have a Bachelor's Degree in IT, at least 5 years of experience including familiarity with Operational Technology, and the skills to manage IT support incidents. Key responsibilities include organizing the installation and maintenance of IT...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services....

 We are seeking a skilled ManageEngine Specialist to oversee the administration and optimization of the ManageEngine Service Desk application. This role will involve managing user accounts, workflows, and system performance, while also analyzing support processes to enhance service delivery. The ideal candidate will have a strong background in IT service...

Company Job Family City KSA - Riyadh Department IT Closing Date 30-Sep-2026 Role Summary The IT Specialist is responsible for installing, maintaining and supporting computer systems, networks & hardware in Tahreez office based in Riyadh. Qualifications Education Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent...

We're Hiring: Technical Support OfficerAre you a proactive and results-driven IT professional ready to take your career to the next level? Join GT Medical and play a key role in ensuring smooth day-to-day technology operations across the organization. You will be responsible for providing first-line IT support, diagnosing and resolving hardware, software,...

DescriptionPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to...

We are seeking a professional and friendly Front Desk Agent to join our team in SLS The Red Sea Saudi Arabia. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience throughout their stay.Greet and checkin guests providing a warm welcome and efficient serviceHandle guest...

Must have Experience with Operations / Helpdesk/Service desk. Strong communications skills including the ability to communicate technical information in using non-technical language. Awareness of the IT Infrastructure & Applications. Requirements Required Candidate profile: ​ Customer service skills and client focus. ITIL V3 Awareness /...

Description POSITION SUMMARY   Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks,...

Additional Information Job Number 26117627 Job Category Rooms & Guest Services Operations Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Assist staff with expediting problem payments (e.g., problems processing...

Portaluna, a Morgans Originals HotelMorgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement...