manager - help desk

Saudi Gold Refinery (SGR) is a Saudi mining and precious‑metals company specialized in the refining of gold and precious metals, bullion production, and value‑added precious‑metal services. Operating within the Kingdom's mining value chain, SGR is aligned to the Vision 2030 mining pillar and to the regulatory framework set by the Ministry of Industry...

We are looking for an IT Help Desk Specialist to provide technical support to users, manage IT incidents and service requests, and ensure timely resolution of technical issues.Key ResponsibilitiesProvide first-line technical support for hardware, software, applications, and connectivity issues.Receive, log, prioritize, and track incidents and service...

The **Help Desk Specialist** is responsible for providing **first-line technical support and IT assistance to end users**, ensuring that hardware, software, network, system access, and other IT-related issues are resolved efficiently and within agreed service levels. **KEY ACCOUNTABILITIES & ACTIVITIES** **1. Service Desk Support & User Assistance** -...

The IT Help Desk will be responsible for the following key areas of technical support and service deliveryIncident ResolutionThe role diagnoses and resolves hardware and software issues for end-users within agreed service level agreements to minimize downtimeAccess ManagementThis position manages user accounts and permissions in Active Directory ensuring...

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration diversity growth and wellbeing.Its time...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services....

Company Job Family City KSA - Riyadh Department IT Closing Date 30-Sep-2026 Role Summary The IT Specialist is responsible for installing, maintaining and supporting computer systems, networks & hardware in Tahreez office based in Riyadh. Qualifications Education Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent...

Saudi Gold Refinery (SGR) in Riyadh is seeking an IT Help Desk to provide first-line technical support for refining and corporate operations. The role ensures continuous access to critical IT systems and focuses on incident resolution, user access management, and asset maintenance.The ideal candidate will have a Bachelor's degree in Information Technology,...

Job Responsibilities Trace Systems is seeking a customer-focused Help Desk Lead to support contract operations in Riyadh, Kingdom of Saudi Arabia. The Help Desk Lead will oversee the team serving as the first point of contact for users of classified and unclassified networks. This position will manage daily support activities, ensure timely diagnosis and...

Role Summary The IT Specialist is responsible for installing, maintaining and supporting computer systems, networks & hardware in Tahreez office based in Riyadh. Company Tahreez Job Family Engineering City KSA - Riyadh Department IT Closing Date 30-Sep-2026 Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or...

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing...

Client Overview: Our client is a global IT services firm specializing in SAP solutions. With a presence in India, the Middle East, Europe, and North America, they serve industries like manufacturing, oil and gas, healthcare, and retail. They offer SAP implementation, consulting, support, and custom development. Join them for a dynamic and innovative work...

. Job Purpose Support teams to deliver efficient technical services, ensure SLA compliance, resolve complex issues, and manage escalations. Oversees workload allocation, mentors support staff, drives process improvements, maintains support documentation, ensures security compliance, and supports IT initiatives and policy implementation. Key Accountability...

Job description: Job Purpose Support teams to deliver efficient technical services, ensure SLA compliance, resolve complex issues, and manage escalations. Oversees workload allocation, mentors support staff, drives process improvements, maintains support documentation, ensures security compliance, and supports IT initiatives and policy...

We are looking for a Service Desk Manager (Saudi) who is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving Responsibilities Oversee requests, incidents, and problems. Manages and...

JOB SUMMARY The Service Desk Coordinator plays a key role in managing the daytoday operations of the IT Service Desk. This individual acts as the first point of contact for technical support issues ensuring efficient ticket handling prioritization and resolution. The ideal candidate has strong communication skills excellent organizational abilities and a...

Hiring for Desk Engineer/Account Manager Location: Saudi Arabia Qualification:- Graduation in B. Tech Petroleum/ BE, MBA Experience:-03 to 08 years in Oil & Gas Industry Note: Candidates with prior experience in the Oil & Gas industry, particularly in client relations, are strongly encouraged to apply. Key Responsibilities:* • Manage and align client...

At IFS we help our customers be their best when it really matters- at their Moments of Service. Deal Desk plays a critical role in enabling this by ensuring commercial excellence governance and consistency across the Asia Pacific Middle East and Japan (APJMEA) region.As part of the Business Operations organization the Deal Desk partners closely with Sales...

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing...

Service Desk Analyst Client Support Saudi Arabia Riyadh HybridRLDatix (RLD) is on a mission to help raise the standard of careeverywhere. Trusted by over 10000 healthcare organizations around the world our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who...