Client Experience Manager

Job DescriptionHello Future Client Experience Manager FNB FinWorxWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that...

Building and maintaining relationships with clients and key personnel within key account companiesConducting reviews and needs based research to ensure clients are satisfied with products and servicesIdentify and implement up-sell and cross selling opportunitiesCreating awareness of product offerings and ensuring knowledge is transferred to all levels of...

Building and maintaining relationships with clients and key personnel within key account companiesConducting reviews and needs based research to ensure clients are satisfied with products and servicesIdentify and implement up-sell and cross selling opportunitiesCreating awareness of product offerings and ensuring knowledge is transferred to all levels of...

The Job Purpose:Manage and produce quality work in line with:Agency processes.Global tools and processes.Oversee the delivery of clear, innovative strategies at a senior level.Assist with media negotiations if necessary.Ensure teams Offline and Online are consolidating flow plans intone flow plan.Work collaboratively with partner agencies.Manage client...

The Position:To ensure and a positive student experience on a campus outside the classroom to ensure that a student is successful in his/her learning and teaching journey Minimum RequirementsMinimum qualification:At least an honours degree, preferably in management Experience:Minimum three years of managerial experience in an academic environmentAt least...

The Position:To ensure and a positive student experience on a campus outside the classroom to ensure that a student is successful in his/her learning and teaching journey Minimum RequirementsMinimum qualification:At least an honours degree, preferably in management Experience:Minimum three years of managerial experience in an academic environmentAt least...

DescriptionTo assist with the management and support of the Team leaders, Social Media Consultants and Agents, which includes monitoring and correcting both quality and quantity of work;Ensure that teams are trained and equipped to deliver high levels of service;Work with team leaders on quality control;Assist with Roster and Schedule Planning;Reporting on...

DescriptionTo assist with the management and support of the Team leaders, Social Media Consultants and Agents, which includes monitoring and correcting both quality and quantity of work;Ensure that teams are trained and equipped to deliver high levels of service;Work with team leaders on quality control;Assist with Roster and Schedule Planning;Reporting on...

Key ChallengesMaximise Customer ExperienceDaily review of customer KPI's ensuring all delivery shortages and failures are investigated and resolved – making recommendations to both the customer and Roche teams.Investigation of all lines which are short supplied to customers and implementing corrective actions.Maintain stock levels within agreed...

POSITION SUMMARYComplete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department e.g., Porter, Housekeeping as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in...

POSITION SUMMARYComplete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department e.g., Porter, Housekeeping as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in...

Job DescriptionTo translate the user journeys into an omni-channel experience by constructing high fidelity screen flows using existing User Interface symbols and User Interface patterns as specified in our User Experience Design SystemControl expenditure and identify process improvements to contain and reduce costs.Build working relationships across teams...

Key ChallengesMaximise Customer ExperienceDaily review of customer KPI’s ensuring all delivery shortages and failures are investigated and resolved – making recommendations to both the customer and Roche  teams.Investigation of all lines which are short supplied to customers and implementing corrective actions.Maintain stock levels within agreed...

DescriptionBDO South Africa has a vacancy for an Audit Manager in our External Audit Division at our Johannesburgh office.The Audit Manager oversees and ensures that the project runs efficiently and profitably from inception to sign off, by managing all the relevant stakeholders in accordance with the Firm's policies and procedures. The Audit Manager further...

Job DescriptionA vacancy exists for an Operations Manager stationed at our East Rand branch office. The position will report to the Branch Manager. The overall purpose of this position is to ensure that all client's security needs are always efficiently and professionally adhered to and met.Key Performance Areas :Not totally inclusive:Ensuring that...

Job Summary:To assist with all relevant daily tasks in assigned departments. Requirements:A N6 National Diploma Qualification Finance Management and Social Work Auxiliary or Addiction Counselling certificate.Certified Copy of Identity Document.Letter from TVET College confirming that the learner requires work experience for candidates with N6.Ability to...

Job Summary:To assist with all relevant daily tasks in assigned departments. Requirements:A N6 National Diploma Qualification Finance Management and Social Work Auxiliary or Addiction Counselling certificate.Certified Copy of Identity Document.Letter from TVET College confirming that the learner requires work experience for candidates with N6.Ability to...

RequirementsMatric /Grade 12Business related qualificationFAIS Credits min 30 credits in short term insurance if date of first appointment is before 2010. or if date of first appointment is on or after 01/01/2010, a full recognized qualification as per the FSCA qualificationFAIS Regulatory examination for Representatives RE5 and RE1 for Key IndividualIf you...

Key Roles and Responsibilities: Stakeholder engagement Internal: Engage with AMS consultants, other Squad Leads, AMS Squad Managers, Product Manager and Product Owners and other functions, including ones in region/country. External: Clients, vendors, strategic partners, OEMs and 3rd party contractorsValue Chain Linkage Application Managed Services Client...

Duties & ResponsibilitiesPotential client and competitor research networking, electronic, press etc..Source new interviews with prospective clients at executive level in writing, telephonically or personally.Database generation and management.Development of Value Proposition, Proposals and Tender Responses.Client Presentations.Liaison with Operations, Human...