Consultant - Client Relations - JHB

1 month ago

Johannesburg, Saudi Arabia Kaelo Full time
  • Building and maintaining relationships with clients and key personnel within key account companies
  • Conducting reviews and needs based research to ensure clients are satisfied with products and services
  • Identify and implement up-sell and cross selling opportunities
  • Creating awareness of product offerings and ensuring knowledge is transferred to all levels of audiences
  • Escalating and resolving areas of concern as raised by clients , through accurate root cause analysis and ensuring continuous improvement is driven
  • Manage a portfolio of clients in accordance to the agreed Service Level Agreement
  • Develop and enhance retention and growth strategies
  • Develop, maintain and improve consistent client communication and engagements
  • Track, measure and evaluate the effectiveness of CRM processes within each client
  • Review, analyse reports and submit recommendations for new opportunities and align to the purpose of the business offerings.
  • Work with our clients in accordance with the SLA and ensure that all planned services are delivered and administrated in terms of requirements
  • Manage and strengthen the relationship with all clients in the portfolio
  • Ensure that all events are planned and implemented effectively. Ensuring to measure success and improvements
  • Ensure that all events are monitored in accordance with the allocated budget
  • Document all meetings and ensure clients receive feedback within agreed upon turn-around times
  • Develop pro-active initiatives that improve the client's business and efficiencies within Kaelo

Qualifications

PERSON DETAILS : WORK EXPERIENCE

REQUIRED

  • 3 – 5 Years Corporate Client Servicing Experience
  • Health care industry experience
  • Facilitation and presentation experience
  • Service and sales experience
  • Event and knowledge management

PREFERRED

  • Education and or training background

EDUCATION : QUALIFICATIONS : ACCREDITATIONS WITH PROFESSIONAL BODY

REQUIRED

  • Grade 12 matric

TECHNICAL SKILLS OR KNOWLEDGE

REQUIRED

  • Report writing skills
  • Process skills
  • PowerPoint and presentation skills

  • Consultant - Client Relations - JHB

    1 month ago

    Johannesburg, Gauteng, Saudi Arabia Kaelo Full time

    Building and maintaining relationships with clients and key personnel within key account companiesConducting reviews and needs based research to ensure clients are satisfied with products and servicesIdentify and implement up-sell and cross selling opportunitiesCreating awareness of product offerings and ensuring knowledge is transferred to all levels of...

  • Consultant - Client Relations - JHB

    1 week ago

    Johannesburg, Gauteng, Saudi Arabia Kaelo Full time

    Building and maintaining relationships with clients and key personnel within key account companiesConducting reviews and needs based research to ensure clients are satisfied with products and servicesIdentify and implement up-sell and cross selling opportunitiesCreating awareness of product offerings and ensuring knowledge is transferred to all levels of...

  • Consultant - Client Relations - JHB

    4 weeks ago

    Johannesburg, Gauteng, Saudi Arabia Kaelo Full time

    Building and maintaining relationships with clients and key personnel within key account companiesConducting reviews and needs based research to ensure clients are satisfied with products and servicesIdentify and implement up-sell and cross selling opportunitiesCreating awareness of product offerings and ensuring knowledge is transferred to all levels of...

  • Customer Service Consultant

    2 days ago

    Johannesburg, Gauteng, Saudi Arabia Smollan Full time

    DESCRIPTIONWe're on the lookout for a Customer Service Consultant based in JHB NorthAs a Customer Servcie Consultant, you will be responsible for:Stakeholder EngagementAdministration and Systems Management Client serviceREQUIREMENTS1–2 years' experience in a Call Centre/customer service/ administration roleGrade 12/NQF level 4Tertiary qualification added...

  • Customer Service Consultant

    2 days ago

    Johannesburg, Saudi Arabia Smollan Full time

    DESCRIPTIONWe're on the lookout for a Customer Service Consultant based in JHB NorthAs a Customer Servcie Consultant, you will be responsible for:Stakeholder EngagementAdministration and Systems Management Client serviceREQUIREMENTS1–2 years’ experience in a Call Centre/customer service/ administration roleGrade 12/NQF level 4Tertiary qualification...

  • Junior Claims Consultant

    1 month ago

    Johannesburg, Saudi Arabia Marvel Placement Consultant Full time

    Minimum Requirements:Matric.Essential: FAIS qualification.Essential: Regulatory Exams: RE5.Minimum of 5 years of claims experience.Experience with relevant Claims Systems Cardinal 360, CIMS or FlexiProficient in Microsoft Office and Advanced Excel.Knowledge of insurance practices, markets, and competitors.Binder experience.Roles and Responsibilities:Claims...

  • Administrator - JHB - Eastern Suburbs

    1 month ago

    Johannesburg, Saudi Arabia Marvel Placement Consultant Full time

    Minimum Requirements:Matric.Beneficial: Relevant tertiary qualification.2 years’ experience as an Administrator, Office Assistant, or similar role, preferably in the plumbing industry.Proficiency in Microsoft Office Suite.Excellent organisational and time management skills.Beneficial: Familiarity with plumbing terminology and procedures is...

  • Administrator - JHB - Eastern Suburbs

    1 month ago

    Johannesburg, Gauteng, Saudi Arabia Marvel Placement Consultant Full time

    Minimum Requirements:Matric.Beneficial: Relevant tertiary qualification.2 years' experience as an Administrator, Office Assistant, or similar role, preferably in the plumbing industry.Proficiency in Microsoft Office Suite.Excellent organisational and time management skills.Beneficial: Familiarity with plumbing terminology and procedures is advantageous.Roles...

  • Administrator - JHB - Eastern Suburbs

    1 week ago

    Johannesburg, Gauteng, Saudi Arabia Marvel Placement Consultant Full time

    Minimum Requirements:Matric.Beneficial: Relevant tertiary qualification.2 years' experience as an Administrator, Office Assistant, or similar role, preferably in the plumbing industry.Proficiency in Microsoft Office Suite.Excellent organisational and time management skills.Beneficial: Familiarity with plumbing terminology and procedures is advantageous.Roles...

  • Administrator - JHB - Eastern Suburbs

    4 weeks ago

    Johannesburg, Gauteng, Saudi Arabia Marvel Placement Consultant Full time

    Minimum Requirements:Matric.Beneficial: Relevant tertiary qualification.2 years' experience as an Administrator, Office Assistant, or similar role, preferably in the plumbing industry.Proficiency in Microsoft Office Suite.Excellent organisational and time management skills.Beneficial: Familiarity with plumbing terminology and procedures is advantageous.Roles...

  • Broker Consultant

    1 month ago

    Johannesburg, Gauteng, Saudi Arabia Hollard Insurance Full time

    Job Advert SummaryHello... an exciting new opportunity has just become available in our Hollard Insure, Travel JHB area. We are looking to recruit a Broker Consultant.Role Objectives:Develop and maintain effective business relationships with brokers and travel agents in order to attract, develop and retain profitable business. Effectively market all products...

  • Broker Consultant

    4 weeks ago

    Johannesburg, Gauteng, Saudi Arabia Hollard Insurance Full time

    Job Advert SummaryHello... an exciting new opportunity has just become available in our Hollard Insure, Travel JHB area. We are looking to recruit a Broker Consultant.Role Objectives:Develop and maintain effective business relationships with brokers and travel agents in order to attract, develop and retain profitable business. Effectively market all products...

  • Telebroker - JHB

    1 month ago

    Johannesburg, Saudi Arabia Nedbank Full time

    Job ResponsibilitiesContribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives eg: staff surveys etc.Participate and support corporate social responsibility initiatives for the achievement of key business strategies.Identify and recommend opportunities to enhance processes; systems...

  • Telebroker - JHB

    1 month ago

    Johannesburg, Gauteng, Saudi Arabia Nedbank Full time

    Job ResponsibilitiesContribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives eg: staff surveys etc.Participate and support corporate social responsibility initiatives for the achievement of key business strategies.Identify and recommend opportunities to enhance processes; systems...

  • Telebroker - JHB

    1 week ago

    Johannesburg, Gauteng, Saudi Arabia Nedbank Full time

    Job ResponsibilitiesContribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives eg: staff surveys etc.Participate and support corporate social responsibility initiatives for the achievement of key business strategies.Identify and recommend opportunities to enhance processes; systems...

  • Telebroker - JHB

    4 weeks ago

    Johannesburg, Gauteng, Saudi Arabia Nedbank Full time

    Job ResponsibilitiesContribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives eg: staff surveys etc.Participate and support corporate social responsibility initiatives for the achievement of key business strategies.Identify and recommend opportunities to enhance processes; systems...

  • Senior Graphic Designer

    1 month ago

    Johannesburg, Saudi Arabia Marvel Placement Consultant Full time

    Minimum Requirements:Matric.Beneficial: Bachelor’s degree in Graphic Designing or related field.Minimum of 3-years’ proven experience as a Graphic Designer / Graphic Developer.Essential: Experience with systems in:Adobe Creative Suite,InDesign,WordPress.Essential: Experience with Web Development Languages:HTMLCSSJavaScriptFamiliarity with...

  • Junior Graphic Designer

    1 month ago

    Johannesburg, Saudi Arabia Marvel Placement Consultant Full time

    Minimum Requirements:Beneficial: Bachelor’s degree in Graphic Designing or related field.Minimum of 1-years’ proven experience as a Graphic Designer / Graphic Developer.Essential: Experience with systems in:Adobe Creative Suite,InDesign,Essential: Experience with Web Development Languages:HTMLCSSJavaScriptFamiliarity with Wordpress.Strong communication...

  • Citi Investment Bank: Internships 2022

    3 months ago

    Johannesburg, Saudi Arabia Citi Full time

    Citi Investment Bank: Internship Programme 2022 / 2023   We’re committed to teaching you the ropes. During your internship you will be assigned to the JHB Investment Banking team, where you’ll focus on financial analysis and business development.    Your time here will look something like this: Conduct research and analyze...

  • Investment Bank: Internships 2022

    2 months ago

    Johannesburg, Gauteng, Saudi Arabia Citi Full time

    Citi Investment Bank: Internship Programme 2022 / 2023We're committed to teaching you the ropes. During your internship you will be assigned to the JHB Investment Banking team, where you'll focus on financial analysis and business development. Your time here will look something like this:Conduct research and analyze industry trends related to business...