Call Center Agent

1 month ago


Jeddah, Saudi Arabia Talent Pal Full time

JobDescription

  • Deal with theorganizations telephonic conversations with utmost diligence andpunctuality.
  • Identify customers needs clarifyinformation research every issue and provide solutions and/oralternatives
  • Provide information to thecustomer about our products and create lead using proper leadtype.
  • Develop longterm contacts throughqualitative telephonic discussions and conversations.
  • Manage a comprehensive call center record by storing datarelated to all incoming and outgoing official telephonicconversations.
  • Address the customers in afriendly tone and provide them with the best experience possibleminimizing customer wait/ hold time.

Skills

  • Previous experiencein a customer support role.
  • Good command ofverbal communication skills to intrigue the listener and provideaccurate information.
  • Showing high efficiencyalong with handling several tasks in the daily routine.
  • Fluent command of computer technologies and basicoperations for conducting
... the assigned tasksproductively.
  • Smart communicator with thepotential to elaborate practical advantages of the companysproducts.
  • Flexibility and openness toinnovation and improvement

This job has been sourced from anexternal job board.
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