Customer Service Specialist

**Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...

Strong customer support and customer satisfaction skills with experience in managing customer complaints and inquiriesExcellent phone etiquette and communication skills to interact with customers in a friendly and professional mannerProven ability to deliver high-quality customer service and enhance overall customer experienceStrong problem-solving and...

Customer Communication: Respond to customer inquiries promptly and empathetically via phone, email, chat, and potentially social media channels.Troubleshooting: Investigate and resolve customer issues related to products, orders, accounts, and technical difficulties.Product Knowledge: Gain in-depth understanding of moCal products and services to provide...

Customer Communication: Respond tocustomer inquiries promptly and empathetically via phone, email,chat, and potentially social mediachannels.Troubleshooting: Investigate andresolve customer issues related to products, orders, accounts, andtechnical difficulties.Product Knowledge: Gainin-depth understanding of moCal products and services to provideaccurate...

Degree in business administration or related field.Excellent communication skills.Ability to solve problems and meet customer needs.Ability to deal with difficult situations effectively.Knowledge of methods to improve customer services.Commitment to providing outstanding customer service and enhancing customer satisfaction.

**Customer Success Specialist**: - Riyadh- Work Type: Full Time- We are looking for someone passionate about building the next big thing and making a true impact in the region. **Key Responsibilities** - Providing extraordinary service aligned with the company’s culture and objectives. - Support users with onboarding and Know-Your-Client documentation. -...

1. **Responding to Customer Inquiries:** Promptly address customer queries related to water services, billing, and account information.2. **Handling Complaints:** Investigate and resolve customer complaints regarding water quality, billing discrepancies, or service interruptions.3. **Billing and Payment Processing:** Assist customers with billing inquiries,...

Job SummaryThe Customer Success Specialist enables customers to achieve their desired outcomes by providing support. This is achieved by supporting customer team.Essential ResponsibilitiesSupport customer success managers and analyst with their customers Assist in monitoring the health of covered accounts Support the onboarding process of customers Review...

Job SummaryThe Customer Success Specialist enables customers to achieve their desired outcomes by providing support. This is achieved by supporting customer team.Essential Responsibilities Support customer success managers and analyst with their customers Assist in monitoring the health of covered accounts Support the onboarding process of customers Review...

Provide support to customers over phone, email and other channels as neededProvide timely, accurate and high quality responses to service, quality, payment and platform related queries from our Taiwanese customersUnderstand service, process and business scope thoroughly to be able to upsell and cross-sell our services effectively

1. **Responding to Customer Inquiries:**Promptly address customer queries related to water services,billing, and account information.2.**Handling Complaints:** Investigate and resolve customercomplaints regarding water quality, billing discrepancies, orservice interruptions.3. **Billing andPayment Processing:** Assist customers with billing inquiries,explain...

Appointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - finger print scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services **Other Requirements**. - Excellent communication...

Good English levelExcellent communication skills in (written and verbal)Ability to communicate correctly and clearly with all customersGood comprehension skills - ability to clearly understand and state the issues customers presentAbility to concentrate - follow customers issues without distraction to resolutionGood composition skills - ability to compose a...

Appointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - fingerprint scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services - **Other Requirements**. - Excellent communication...

We are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in **Riyadh, Saudi Arabia**, to assess the customer service standards in several interesting venues. ** This is a Part-Time Job ** Your main task will be to pose as a real customer and...

The Role - Analyze complex issues and develop innovative solutions to address client challenges. - Collaborate with cross-functional teams to gather relevant information and data. - Conduct in-depth research to gain insights into industry trends and best practices. - Prepare detailed reports, presentations, and recommendations for clients and internal...

As a Customer Service Executive at you will be responsible for providing outstanding customer service to our clients. Your primary role will be to ensure that our customers needs are met in a timely and professional manner and to maintain a high level of satisfaction with our services. Responsibilities : Ensure timely and accurate resolution of...

Must have a minimum of B1 proficiency in written and spoken English. - Must be 18 years of age or older - Graduate with a minimum qualification of high school degree - Must be flexible in rotational shifts including night shifts **Saudi Nationals Only** **Our Amazon Contact Centers work towards a single goal**: to deliver the best possible support...

As a CustomerService Executive at you will be responsible for providingoutstanding customer service to our clients. Your primary role willbe to ensure that our customers needs are met in a timely andprofessional manner and to maintain a high level of satisfactionwith our services. Responsibilities : Ensure timely and accurate resolution ofcustomer complaints...

To manage the e-commerce customer service and operations in order to maximize commercial performance whilst providing the best customer experience at all stages of the customer journey.•Excellent fluency in written and spoken English is essential.•Customer service experience and the ability to deal with difficult customers is...