Human Resources Operation Specialist
Found in: Talent SA C2 - 1 week ago
Visa Sponsorship Provided: No
Minimum Experience: 3
Internal Description:
Job Summary
The Job holder is responsible for supporting in all the transactions required to support the employees life cycle with the clients and HR Operations team extends services like responding to queries, processing transactions and providing various documentation required for the employees.
Main Responsibilities:
- Lead and conduct violation investigations and document the record of discussion in a reliable record.
- Interpret, assist and advise employees and managers regarding HR practices, policies and procedures in line with KSA Labor Law.
- Provide administrative support and prepare documentation and correspondence associated with HR functions as required.
- Maintain HR database and ensure accuracy of information.
- Perform day to day operations tasks which related HR Operations.
- Review and approve ERP transactions that related to Leaves such as Sick Leave, Exam Leave, Paternity etc. and ensure the compliance with internal policies.
- Oversee and maintain Relocation, Transfer or Promotion etc. requests through ERP system and ensure the implementation.
- Provide employee services to our staff including issuing introduction letters, bank letters etc.
- Prepare and provide attendance report to Operations for staff who under probationary period as well as Permanent staff.
- Prepare and issue Warning Letters as per internal policies and bylaw and ensure compliance.
- Manage the offboarding process such as issue final exit for assigned regional employees.
- Prepare, develop and conduct induction programs for all new employees.
- Present and conduct orientation program and enable new employees to get along with their job to ensure a health and smooth onboarding experience.
- Liaise with account managers to maintaining effective relationships between employees & clients to reflect effective collaboration and to ensure resolution of employee issues, complaints and advice to customer regarding HR practices to maintain high employee satisfaction and low ETR.
- Perform and apply retention strategy and activities in order to retain employees.
- Receive, address and resolve inquire for employees and maintain professionalism to build healthy and attractive environment.
- Conduct and analyze satisfaction surveys for employees and recommend solutions to address the issues.
- Prepare and present a periodically report to the direct manager to highlight the progress of retention activities.
- Analyze factors to preserve employees from leaving the organization
- Conduct exit interviews and analyze the reasons for why employees are leaving and recommend solutions.
- Provide personal counseling to employees who need help with career path or work difficulties.
- Manage, oversee and recommend in all labor legal issues and represent Areeb in labor court and ensure reserving Areebs right by promoting a professional legal practice
- Maintain confidentiality in all matters related to work and information.
- Perform any other duties assigned to him/her related to the nature of the work.
Qualifications
- Bachelors degree in Human Resources or any related field
- 3 years of experience in Employee Relations or HR
- Strong knowledge of Saudi Labor law.
- Strong computer literacy, including Microsoft Office applications
- Exceptional multitasking and organisational skills
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