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IT Support Specialist
2 weeks ago
Mozn is the leading AI solutions and product firm and a trusted analytics partner for the largest corporate and government organizations in the region.
Through our work and proprietary technology in Risk and NLU, we transform the way our clients work and build long-lasting institutional AI knowledge within Mozn and the region.
Mozn is on the lookout for an in-house IT Support Specilaist.As an IT Support Specialist, you'll help ensure our systems are safe and secure, and roll out initiatives to keep our team on their toes on ways to use our systems safely.
You'll find opportunities to tighten the screws, you're a go-getter and ready to run with it.As an IT Support Specialist, your daily workload might include:
- Perform network operations and maintenance tasks; ethernet, wireless, voip, to ensure network stability.
- Assure connectivity availability for all end users, endpoints, and other peripherals.
- Perform firewall and VPN operations.
- Respond to tickets raised by end users.
- Perform basic system administration tasks in an onprem environment.
- Participate in IT asset management.
Requirements:
- Bachelor of Engineering (ICT, Computer, Communications, or any relevant field)
- CCNA or Network+ certified
- Basic Linux knowledge
- Two years experience in IT support
Benefits
We think you'll enjoy working at Mozn
Here's why:
- We selectively choose to undertake projects with impact; our users and clients trust us to solve missioncritical problems.
- We move quickly, but carefully and confidently. Iterations happen on the scale of days to weeks, and we invest considerable effort in minimizing the operational overhead to empower you to do your best work.
- You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a product are given the freedom to do what they think is best.
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