Call Center Mega AC

Summary:The Healthcare Call Center Agent is a vital point of contact for patients within a healthcare organization. This role provides excellent customer service by assisting patients with various inquiries and tasks related to their healthcare needs.Responsibilities: Answer high volumes of inbound and outbound calls promptly and professionally. Effectively...

Job Description Ensure prompt, accurate, and courteous responses to customers' requests received either telephonically or electronically. Provide required information to a customer inquiry. Receive accurate data input when logging and updating a task into Call Center System. Receive and escalate customer complaints. Conduct customer surveys. Escalate...

Job Description Endeavours to enhance the impact of the Call Center from basic to world-class across industries. Develops and implements a comprehensive Call Center strategy aligned with organizational goals. Provides leadership and direction to achieve key performance indicators and the development of service level agreements (SLAs) to key internal and...

About Our Client Our client is in the healthcare industry based in Jeddah. Job DescriptionEndeavours to enhance the impact of the Call Center from basic to world-class across industries.Develops and implements a comprehensive Call Center strategy aligned with organizational goals.Provides leadership and direction to achieve key performance indicators and...

Al Borg Diagnostics, a leading provider of diagnostic health services, is seeking motivated individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for answering incoming calls and providing exceptional customer service to our clients.At Al Borg Diagnostics, we value the importance of reliable and efficient...

Company DescriptionWhat is in it for you: ALL Heartist benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world Ability to make a difference in the local community through our...

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. Manage and...

Location: Jeddah Jeddah Saudi Arabia Requisition ID: 74177Schindler stands for mobility. Mobility needs experts. Join our team in Jeddah.Founded in Switzerland in 1874 the Schindler Group is a leading global provider of elevators escalators and related services. Schindler mobility solutions move two billion people every day all over the world. Behind the...

Location: Jeddah, Jeddah, Saudi ArabiaRequisition ID: 74177Schindler stands for mobility. Mobility needs experts.Join our team in Jeddah.Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day all over the world. Behind the...

Job Description: Take customer calls and provide accurate, satisfactory answers to their queries and concerns Deescalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company's new products, services and policies Guide callers through troubleshooting, navigating the...

Bachelor's degree preferably in Operations, Engineering or Logistics. Experienced in Distribution and/or Fulfillment processes, ideally in fastpaced industrial, logistics or production environment. Proven analysis and problemsolving skills. You feel responsible for the quality of your work whilst striving for steady excellence and optimization Fluent in...

Job DescriptionPlan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets. Monitor and report team day to day activities such as attending training or coaching sessions Kaizen validation submission etc....

Implement Applied Behavioral Analysis and Discrete Trial Therapy related to students as per assigned cases. Proficient in using ACE online Curriculum. Responsible for Early intervention classroom settings ( group activities, classroom routine schedule, themes based learning) Develop necessary material needed for the department Prepare theme based lesson...

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets. Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. Ensure to...

Job Description: Supervising the telemarketing team and following up on the work entrusted to him Followup the daily report of telemarketing officials on calls, followups, and visits. Monitoring and following up the plans and policies established by the company for dealing with customer data Follow up on the report of phone calls to the telemarketing team on...

Responsible for generating new business through direct calling to new customers.Search new customers through online channels, social media or network.Generate inquiry from customers and propose them solution and commercial offers.Follow-up for inquires and orders with customers.

Job DescriptionPurpose of Role:To lead the direction of the contact center within the contact center department. To ensure that high-performance standards are achieved through creating a high caliber, quality-focused Contact Center Department as well as educating and motivating staff to attain high levels of productivity and future management positions.Scope...

This role main purpose is to manage, contribute to all assigned Organization Development projects and operations including Assessment Center, Organization Structures, Job Profiles, Job Evaluation, Policies, Business Processes, promotions, competency/capability frameworks etc. to ensure elevated level of effectiveness of the department's major goals in line...

Role Purpose:Handle all cases received from the outbound related channels and provide world-class service in every interaction for Health Care Center performance and customer satisfaction as per company and department's standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high...

**مجمع طبي بجدة حي النسيم يبحث عن**:- مشرفة قسم مركز الاتصال**المتطلبات**:- وضع مبادئ وضوابط لإدارة وتوجيه العمليات في الفرع- تقييم مكالمات الموظفينش شهريا- متابعة خطط العمل والتأكد من تحقيق الأهداف-...