Receptionist for Dental Center

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Prestigious Dental Center in Riyadh Full time

Position Summary:


Front line presentation of Clinic's Image; this includes answering inquiries and obtaining information froM/For, customers, visitors, and other interested parties.

Provides information regarding activities conducted at the clinics; location of operations, offices, and employees within clinics. Also handles patient's appointments with all departments/dentists.

Essential Functions:

Reception of Patients

  • Welcome Clients.
  • Open a file for them if it is a first time visit.
  • Enter data correctly (as attached) or upgrade if necessary should clients already have a file.
  • Inform the clinic/doctor with the patient arrival.
  • Identify customer satisfaction level.
  • Answer phone calls.
  • Make sure that there are enough new, empty, and ready folders.
  • Help in any tasks related to reception if necessary or as management envisage.
  • Listen carefully to customers' complaints and feedback, then submitting them to management.

Insurance - Collecting for Credit & Cash

  • Collects fees from patients when leaving. (Cash + Insurance)
  • Records appointments for patients when leaving if necessary.
  • Reviews the files of the previous day.
  • Retrieves client's data base record.
  • Confirms if the collected amount match the computer's report.
  • Reviews the past day invoices to ensures congruous.
  • Makes sure that the treating doctor signed the invoice.
  • Contacts insured patients and inform findings of request(s) while confirming or canceling appointment.

Job Types:
Full-time, Contract

Application Question(s):

  • Do you have a previous experience in hospitals or medical centers?

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