![NEO FIT EMS RIYADH](https://media.trabajo.org/img/noimg.jpg)
Call Center and Customer Support
2 weeks ago
Job Information
Job Title:
Agent - Call Center and Customer Support
Department Name:
Marketing and Customer Support
Job Summary
Complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation.
Primary Duties & Responsibilities
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
- Guide callers through troubleshooting, navigating the company site or using the products or services.
- Review customer or client accounts, providing updates and information about billing, shipping, warranties, and other account items.
- Collaborate with other call center professionals to improve customer service.
- Help to train new employees and inform them about the company's customer management policies.
- Deescalate situations involving dissatisfied customers, offering patient assistance and support.
- Perform and other relative tasks might be requested by his line manager.
Communication Channel
Internal Communication
- Management and Staff.
- Client.
Education
High School and above
Requirements:
- Great active listening skills.
- A patient and empathetic attitude.
- Comfortable working in fastpaced environments.
- Phone skills, including familiarity with complex or multiline phone systems.
- Excellent verbal and written communication skills
- Arabic and English.
- Indepth knowledge of a company's products and/or services.
Competencies
Adaptability / Dependability
Attendance / Punctuality
Communication
Company Assets / Equipment Care
Conduct & Ethics
Follow Company Policy & Procedures (related to Plants, QHSE, HR & IT)
Job Knowledge / Trade, Techinical or Professional Skills
Productivity
Team Work / Collaboration
Work Under Pressure
If you're ready to elevate your career, make a real impact, and join a supportive and uplifting community, we want to hear from you
Please attach your fitness photo along with your CV.
Note:
_Interviews will be conducted in English._
Pay:
ریال4, ریال8,000.00 per month
Experience:
- Call Center, Customer Support,
-
Call Center and Customer Support Section Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Splonline Full timeCall Center and Customer Support Section ManagerJob Description Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsell products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the...
-
Call Center
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full timeJob Description Deal with the organization's telephonic conversations with utmost diligence and punctuality. Analyze client requirements and offer the best possible solution or information. Keep the customer interested in the features and utility of a product through effective telephonic communication. Build sustainable relationships and engage customers by...
-
Call Center Agent
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Areeb Human Resources Company Full timeour client are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or...
-
Call Center Representative
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full timeWe are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage...
-
Call Center Representative
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full timeResponsibilities:Manage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage...
-
Call Center Supervisor
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia 1st Talent Full time- Job Type; Full Time Onsite Job\- Job Location; Dammam, KSACustomer Service Supervisor / Call Center SupervisorWe are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi ArabiaJob Summary: He will be responsible for supervising customer services activities Will be responsible for organizing and overseeing...
-
Call Center Representative/ Agent
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Musanada HR Full timeminimum 1 year of experience in a call center/ customer service Experienced in sales Communication and negotiation skills Providing guidance and assisting for customers Determining clients' needsSalary: Up to ریال5,000.00 per monthApplication Question(s): Do you live in Riyadh ? Do you have experience in a call center ?
-
Operations Manager Call Center
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Teleperformance Full timeOperations Manager Call CenterSaudi Female MustTelecom IndustryBachelores Degree Must COPC certificate MustResponsibilitesMonitoring the center's operational tasksAttending operational meetingsAnswering questionsPresenting weekly operational reportsInteracting and communicating with Clients stakeholders.Representing the company regarding the...
-
Agent - Call Center
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Ceramic Company Full timeSelect how often (in days) to receive an alert: Create Alert Complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation. Duties & Responsibilities Primary Duties & Responsibilities • Take customer calls and provide accurate, satisfactory answers to their queries and...
-
Call Center Agent with English Skills
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full timeCustomer Support: You will handle inbound calls from customers seeking assistance or information. You will address their inquiries, provide product or service information, and resolve their issues promptly and professionally. Phone Etiquette: You will use active listening skills, speak clearly and politely, and maintain a professional and empathetic tone...
-
Call Center Representative
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia JAL Human Resources Co. Full timeCustomer Service:Handle inbound and outbound calls promptly and professionally.Respond to customer inquiries, providing accurate information and resolving issues efficiently.Maintain a positive, empathetic, and professional attitude toward customers at all times.Issue Resolution:Identify and assess customers' needs to achieve satisfaction.Handle customer...
-
Contact Center Agent saudi National
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia webook Full timeDo you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average.Were looking for a Contact Center Agent.Key Responsibilities: Handle contact center departments inbound and outbound calls including Sales and telemarketing...
-
Contact Center Agent "Saudi National"
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia webook Full timeRiyadh, Riyadh Province, Saudi Arabia Supertech-Call Center About the job Contact Center Agent "Saudi National"Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average.If yes, then this is the job you're looking...
-
Data Center Support Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Netcracker Full timeWhat will be your responsibilities? Install, extract, and relocate servers, storage, network, and telecommunications hardware and cabling Perform handson technical support, inspections and maintenance within Technology Facilities environments Laying, splicing and testing of fibre optic cabling, laying, terminating and testing of copper Cat5/6 data & Voice...
-
Customer Services Representative
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cigna Health and Life Insurance Company Full timeCustomer Services Representative page is loaded Customer Services Representative Apply remote type On-site locations Riyadh, Saudi Arabia time type Full time posted on Posted 3 Days Ago job requisition id Job DescriptionHandle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation,...
-
Call Center Sales Agent
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia SaveFast Training Academy Full timeWe at SaveFast Training Academy are looking for a sales person with amazing outbound calling capabilities.Key Responsibilities Make a minimum of 50 outbound calls a day. Achieve targets setup by line manager. Register trainees once they arrive at the academy. Focus on endtoend sales process.Required Experience and Qualifications Previous experience in...
-
Receptionist for Dental Center
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Prestigious Dental Center in Riyadh Full timePosition Summary:Front line presentation of Clinic's Image; this includes answering inquiries and obtaining information froM/For, customers, visitors, and other interested parties. Provides information regarding activities conducted at the clinics; location of operations, offices, and employees within clinics. Also handles patient's appointments with all...
-
Contact Center Quality Monitoring Specialist
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Asterix Communications Full timeJob Purpose Jobholders at this level carry out specific tasks independently but are subject to close supervision. They contribute to the completion of required simple operational tasks by monitoring customer interactions via different channels and platforms and providing feedback on observations. They research, collect and analyze information, draft reports...
-
Customer Support Specialist
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Wala Plus Full timeMain Purpose: Communicate with customers to answer their inquiries and solve their problems. Responsibilities: Respond to customer queries in a timely and accurate way via phone email or chat. Building good relationships with clients. Resolving complaints and following up on new decisions. Follow procedures and policies. Identify customer needs and help...
-
Customer Service Representative
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marcomarabia Full timePosition overviewThis is a full-time on-site role for a Customer Service Representative located in Riyadh, Saudi Arabia. The Customer Service Representative will be responsible for managing customer support, ensuring customer satisfaction, and improving the customer experience. The successful candidate will handle inbound and outbound calls, respond to...