Client Services Director
1 week ago
JOB SUMMARY:
Manages client expectations and ensures the delivery of business services, products, and solutions to ensure client satisfaction, retention, and brand preservation.
Duties and responsibilities
- Ensuring that the organization's culture is upheld and implemented by all departments.
- Build bestpractice processes and systems to scale up the account and project management teams, enable them to better serve client needs and increase opportunities for account growth.
- Manage the account management team, motivating continued excellence in deliverables and client service.
- Managing client accounts and establishing new accounts.
- Meeting with clients to discuss their needs and goals to develop customized action plans, and empower the internal team to implement those plans, ensuring the realization of shared goals and mutually beneficial outcomes.
- Maintaining client relationships by communicating regularly with clients about their accounts.
- Providing clients with information about new products or services that may be of interest to them based on their current needs or situation.
- Learning new operational tools to assist team members.
- Recommending new projects, operational standards and improvements, and customer service procedures.
- Foster a clientcentric approach by nurturing existing client loyalty, implementing strategies to attract new clients, and continuously innovating to increase the value proposition for both current and potential client.
- Implement transparent and efficient payment and invoicing procedures in collaboration with
- Work closely with finance on financial reporting, planning, and forecasting for clients
Qualifications:
- Bachelor's degree in business administration, management, or a related field
- 10+ years of experience working within the same industry of companies in brand activation, creative, or event management.
- 5 years of experience in managing, supervising, and coaching teams
- Strong stakeholder management and client connection skills
- Excellent communication and interpersonal skills
- Strong leadership skills, with the ability to inspire and motivate teams.
Job Type:
Permanent
Salary:
Up to ریال35,000.00 per month
Application Question(s):
- Are you based in Saudi Arabia (Riyadh) currently?
Experience:
- Managing/ Supervising/ Coaching: 5 years (required)
Language:
- Arabic (preferred)
-
Client Director
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Serco Plc Full timeClient Director, Advisory with Purpose (AwP)Make a difference every daySerco was established in the Middle East in 1947. The business has matured rapidly in recent times, growing from £46.3mn in 2008 to £140mn in 2010 to £230mn in 2023. Its portfolio includes managing assets, data and people across five core sectors; Transportation, Citizen Services,...
-
Client Service
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cartier Full timeReference Code: 100683Client Service & Experience Manager:Riyadh, 01, SAPermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...
-
Director of Technical Service
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia BAE Systems Full time**Director of Technical Service & Solutions ISE*Director of Technical Service & Solutions - ISEGrade: GG14Location: Riyadh, Saudi ArabiaAn exciting opportunity has arisen to join International systems Engineering (ISE), a BAE Systems majority owned joint venture Company as a Director of Technical & Service Solution - ISE. The successful individual will be...
-
Client Services/Client Support/Client Care
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Michael Page International (UAE) Full timeAbout Our Client The client is a leading independent financial services firm providing financial advisory services to private investment offices of select families and UHNWI. The client is an outsourced CIO advisory with multi-million AUA. Job DescriptionSupport the Client Advisors in managing client relationships by providing best in class customer service...
-
Client Services Manager
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia S&P Global, Inc. Full timeClient Services ManagerThe Role:Client Services ManagerThe Location: Riyadh/Dammam, Saudi ArabiaS&P Global is a place to learn and grow, surrounded by the best and brightest. A place to challenge yourself and advance your career. If you're a pioneer or a thinker, there's a role for you to play in ourmission to help accelerate progress in the world. We...
-
Director (Forensic Services) - Ksa
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Career Maker Full timeKey ResponsibilitiesPerform forensic investigations and fraud risk reviews/assessments.Draft reports and presentations on findings and recommendations for clients.Work together with data engineers and intelligence professionals to bring all relevant information to bear in investigations.Supervise junior staff and ensure they are provided with learning and...
-
Client Services Manager
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia S&P Global, Inc. Full timeThe Role: Client Services ManagerThe Location: Riyadh/Dammam, Saudi ArabiaS&P Global is a place to learn and grow, surrounded by the best and brightest. A place to challenge yourself and advance your career. If you're a pioneer or a thinker, there's a role for you to play in ourmission to help accelerate progress in the world. We provide the world's leading...
-
Client Services Specialist
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia IFS Full timeCompany DescriptionIFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service.At IFS, we're flexible, we're innovative,...
-
Client Service Officer
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Rentokil Boecker Full timeHandle data collection with high sensitivity of all methods: courtesy calls, call back follow up call, audit calls, and courtesy visits. Receive client complaints and call back data, communicate and follow up with concerned stakeholders to ensure client satisfaction. Record accidents at clients' premises and identify root causes in order to avoid their...
-
Client Service Associate
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Fisher Investments Europe Full timeOverview:The Opportunity:As a Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. Expect a dynamic day-to-day, where you will liaise with Sales Representatives, Investment Counsellors, and many other parties. You will be encouraged to ask questions, improve...
-
Director - Forensic Services
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kaapro Management Solutions Full timeOpening: 3 Nos Job ID:Employment Type:Full Time- Reference:Work Experience: 12.0 Year(s)To 16.0 Year(s)- CTC Salary: 40.00 LPA TO 50.00 LPA- Function: Other- Industry: Account/Finance/Tax consulting- Location: RiyadhPosted On: 13th Jan, 2023**- Perform forensic investigations and fraud risk reviews/assessments.- Draft reports and presentations on findings...
-
Client Services Consultant
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Broadcom Inc. Full timeClient Services Consultant page is loaded Client Services Consultant Apply locations SAU-Riyadh-Olaya Tower time type Full time posted on Posted 9 Days Ago job requisition id R019362 Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have...
-
Client Manager, Ksa
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia AtkinsRéalis Full timeClient Manager, Kingdom of Saudi ArabiaThe Client Manager will report to Regional Strategy & Growth Director and will be responsible for engaging with, and developing deep, trusted relationships with identified clients and end-markets with focus on Transportation. They will raise the profile of the business across KSA to win projects aligned to AtkinsRéalis...
-
Client Manager KSA
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Precision Hire Solution Full timeClient Manager Kingdom of Saudi Arabia The Client Manager will report to Regional Strategy & Growth Director and will be responsible for engaging with and developing deep trusted relationships with identified clients and endmarkets with focus on Transportation. They will raise the profile of the business across KSA to win projects aligned to AtkinsRalis...
-
Director of Project Support Services
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Reach Personnel International Full timeOur client a leading western consultancy within the construction sector have a fantastic opportunity for a Director of Project Support Services to join their successful operations in S.Arabia. Overview: Provides direction and management for all project support services on a prestigious mega project in the Kingdom. Skill Set: The desired should have a mixture...
-
Hse Director
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia MPH Global Services Full timeIndustry: Oil & GasCity/Country: Riyadh, Saudi ArabiaLocation: RiyadhWe are looking for HSE Director for one of our clients with the following details:Company: International Engineering Company based in Saudi ArabiaSector: PMC - Water SectorDuration of Assignment: 12 months contract - renewable - project duration 5 yearsLocation: Office based in Saudi...
-
Executive Director
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Rand Capital Group Full timeRand Capital Group is a diversified private equity and corporate advisory firm. Our private equity division pursues investments in established businesses across a diverse number of industries and our advisory division partners with corporates and governments on ventures that have the capacity for sustainable growth and global expansion by providing project...
-
Program Director
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Parsons Full timeParsons is looking for an amazingly talented Program Director to join our teamIn this role you will get to provides direction and management for every phase of large projects and programs to assure on-schedule completion within or below budget and in accordance with contractual obligations.The Program Director must be capable of managing a program valued up...
-
Program Director
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Parsons Oman Full timeJob Description:Parsons is looking for an amazingly talented Program Director to join our teamIn this role you will get to provides direction and management for every phase of large projects and programs to assure on-schedule completion within or below budget and in accordance with contractual obligations.The Program Director must be capable of managing a...
-
Senior Director
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Alvarez & Marsal Full timeDirector / Senior Director, Transaction Advisory Group, Financial Due DiligenceAlvarez & MarsalRiyadh, Dubai and Abu DhabiAlvarez & Marsal ("A&M") is a global consulting firm with over $2+ billion in revenue, 7,000+ staff and 70+ offices around the globe. We offer a broad range of professional services including Transaction Advisory, Restructuring,...