Client Service Officer

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Rentokil Boecker Full time

Handle data collection with high sensitivity of all methods: courtesy calls, call back follow up call, audit calls, and courtesy visits.


  • Receive client complaints and call back data, communicate and follow up with concerned stakeholders to ensure client satisfaction.
  • Record accidents at clients' premises and identify root causes in order to avoid their reoccurrence.
  • Assist Quality Manager in analyzing collected data and transforming it into useful information such as client preferences, nonrenewal trends, competitors' insights, and sharing with internal stakeholders to enhance the operational efficiency and service excellence.
  • Follow up on nonrenewed clients with the purpose of gaining them back and share the information that led them to leave with both technical and sales departments.
  • Report and address nonconformities with concerned HODs and CSM from previous internal and external audits.
  • Generate and handle the distribution of Quality Certificates to clients.
  • Implement the client feedback system by requesting written feedback and testimonials through various media.
  • Maintain data entries and data integrity on Rentokil-Boecker systems.

Ability to commute/relocate:

  • Riyadh: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Experience:

Customer Service: 1 year (preferred)

Language:

  • English (preferred)

  • Client Service

    1 week ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Cartier Full time

    Reference Code: 100683Client Service & Experience Manager:Riyadh, 01, SAPermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Michael Page International (UAE) Full time

    About Our Client The client is a leading independent financial services firm providing financial advisory services to private investment offices of select families and UHNWI. The client is an outsourced CIO advisory with multi-million AUA. Job DescriptionSupport the Client Advisors in managing client relationships by providing best in class customer service...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Saddik & Mohamed Attar Full time

    We aim to provide a unique luxury experience to all of our customers. To the success of the company's strategic objectives, acquiring the best talents with relevant experience to represent our company in a highly professional manner is so crucial.In this role, as the first point of contact with customers, you are responsible for maintaining the brand's...


  • Riyadh, Ar Riyāḑ, Saudi Arabia S&P Global, Inc. Full time

    Client Services ManagerThe Role:Client Services ManagerThe Location: Riyadh/Dammam, Saudi ArabiaS&P Global is a place to learn and grow, surrounded by the best and brightest. A place to challenge yourself and advance your career. If you're a pioneer or a thinker, there's a role for you to play in ourmission to help accelerate progress in the world. We...


  • Riyadh, Ar Riyāḑ, Saudi Arabia S&P Global, Inc. Full time

    The Role: Client Services ManagerThe Location: Riyadh/Dammam, Saudi ArabiaS&P Global is a place to learn and grow, surrounded by the best and brightest. A place to challenge yourself and advance your career. If you're a pioneer or a thinker, there's a role for you to play in ourmission to help accelerate progress in the world. We provide the world's leading...


  • Riyadh, Ar Riyāḑ, Saudi Arabia MBR Recruitment Full time

    JOB SUMMARY:Manages client expectations and ensures the delivery of business services, products, and solutions to ensure client satisfaction, retention, and brand preservation.Takes responsibility for the quality of service delivered to clients, ensuring clients obtain maximum value from products and services. Answers client queries and collaborates with...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Saddik & Mohamed Attar Co. Full time

    High School degree – Bachelor's degree is a plus1- 3 years experience in a similar role.Familiarity with SAP software is preferableExcellent interpersonal skills, verbal and written communication skills.Excellent computer proficiency (MS Office – Word, Excel, and Outlook)Must be able to work under pressure.Customer focusIntegrity, and maintaining...


  • Riyadh, Ar Riyāḑ, Saudi Arabia IFS Full time

    Company DescriptionIFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service.At IFS, we're flexible, we're innovative,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Fisher Investments Europe Full time

    Overview:The Opportunity:As a Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. Expect a dynamic day-to-day, where you will liaise with Sales Representatives, Investment Counsellors, and many other parties. You will be encouraged to ask questions, improve...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Broadcom Inc. Full time

    Client Services Consultant page is loaded Client Services Consultant Apply locations SAU-Riyadh-Olaya Tower time type Full time posted on Posted 9 Days Ago job requisition id R019362 Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Bank of America Full time

    Job Title:Client Service Delivery ProfessionalCorporate Title:Assistant Vice PresidentLocation:Riyadh, Saudi ArabiaCompany Overview:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Infosysta Full time

    Job Title: Office Service ManagerOverview: We are seeking a highly experienced and dedicated Office Service Manager to oversee the efficient operation of our office services department. With a minimum of 10 years of relevant experience, the ideal candidate will possess strong leadership skills, extensive knowledge of office management practices, and a proven...

  • Client Advisor

    1 week ago


    Riyadh, Ar Riyāḑ, Saudi Arabia BVLGARI Full time

    BVLGARI IS THE MAGNIFICENT AND CONTEMPORARY ROMAN HIGH JEWELER. Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence. In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari...


  • Riyadh, Ar Riyāḑ, Saudi Arabia opentext Full time

    OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.The Opportunity:OpenText (OT) Professional Services is an enabler to our customers seeking to realize...

  • Client Partner

    1 week ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Altivate Full time

    About Altivate:Altivate is a digital transformation enabler on a mission to help businesses find smarter and more innovative ways of doing business. With headquarters located in Saudi Arabia along with 3 regional offices in Egypt, India, and Jordan, we combine different knowledge and technologies to offer our clients tailored solutions and services to...

  • Client Manager

    1 week ago


    Riyadh, Ar Riyāḑ, Saudi Arabia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kone Full time

    Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing._ It's...

  • Client Manager

    1 week ago


    Riyadh, Ar Riyāḑ, Saudi Arabia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Client Director

    1 week ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Serco Plc Full time

    Client Director, Advisory with Purpose (AwP)Make a difference every daySerco was established in the Middle East in 1947. The business has matured rapidly in recent times, growing from £46.3mn in 2008 to £140mn in 2010 to £230mn in 2023. Its portfolio includes managing assets, data and people across five core sectors; Transportation, Citizen Services,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Deutsche Bank Full time

    Client Service Executive Saudi Arabia:Job ID:R0312718Full/Part-Time:Full-timeRegular/Temporary:RegularListed: Location:RiadPosition Overview:Location: Riyadh, Saudi ArabiaFull / Part time: Full timePermanent / Temporary: Permanent contractCorporate Title: AnalystReporting Line to: Head of IPB Saudi Arabia (KSA), Deutsche Bank DIFCStart Date: As soon as...