Scientific Application Specialist

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia SCIEX Full time

At SCIEX, we are at the forefront of analytical instrumentation, empowering scientists and researchers worldwide to unravel the complexities of our world.

With a legacy of innovation spanning decades, we continue to redefine possibilities in mass spectrometry (MS) and liquid chromatography (LC), pioneering advancements that drive progress across diverse industries.

The position involves delivering hands-on support, education, and training directly to end-customers within the specified territory. The primary goal is to demonstrate SCIEX technology effectively and positively, leading to business growth.

Key Responsibilities:

On-site Support and Method Development:

  • Deliver highquality, onsite LC/MS/MS method development advice and ongoing support to endcustomers, ensuring the Customer's Success Journey is effective and sustainable.
  • Assist customers onsite and remotely throughout the system's lifetime with troubleshooting advice, tips, and tricks to ensure smooth operation and high customer satisfaction.

Training Delivery:

  • Take primary responsibility for delivering highquality training courses at customer sites and SCIEX facilities across EMEA-I.
  • Ensure comprehensive training to customers and channel partners to maximize their understanding and utilization of SCIEX LC/MS/MS systems.

Technology Demonstration and Sales Support:

  • Demonstrate SCIEX LC/MS/MS technology to prospective customers during the sales process.

Relationship Building and Market Intelligence:

  • Build and maintain contacts with key opinion leaders and customers within the territory.
  • Monitor regional trends to improve visibility, market understanding, and competitive intelligence, providing feedback for strategic decisionmaking.

Channel Partner Development:

  • Identify and deliver training needs for the channel partner's support team to ensure compliance with SCIEX and Danaher requirements.

Compliance and Integrity:

  • Ensure channel partner compliance with all SCIEX and Danaher requirements, maintaining integrity at all times.

Qualification, Skills, and Experience:

Experience:

  • At least five years of handson LC/MS/MS experience in a method development capacity, with experience on SCIEX systems preferred.
  • Proven track record of delivering training to users of LC/MS/MS technology.
  • Evidence of a customerfirst background.

Education, Skills, and Knowledge:

  • Resides in the Kingdom of Saudi Arabia.
  • Degree qualified in Life Science.
  • Strong people influencer with motivational and coaching style.
  • Excellent written and verbal communication skills in Arabic and English.
  • Strong analytical background and problemsolving capabilities.
  • Ability to articulate a clear vision and convey a sense of urgency.
  • Capability to work in a matrix organization with direct and indirect reporting relationships.

Personal Characteristics:

  • Customerfirst mentality.
  • Dynamic, selfmotivated, and driven; independent and proactive.
  • Able to work in a fastpaced environment.
  • Demonstrated interpersonal skills; cultural awareness.
  • Collaborative and teamoriented work style.
  • Ability to plan effectively with delivery against agreed timelines and metrics.
  • Resilience and personal motivation.
  • Flexible to travel up to 80%.
arabic speaking


At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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