Service Manager

A service manager is a key position within a company responsible for overseeing and managing the delivery of services to customers. Location: Riyadh Position Type: Full-time Company Overview:ABCO is a dynamic and innovative [industry] company specializing in [products or services]. We are committed to delivering exceptional quality and service to our...

Syarah is on a mission to change how people buy their cars in Saudi and the Middle East. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing,...

Guide the sales and presales team in any projects pertainingwarranty and operations and maintenance contracts in terms of pricing, selecting and designing the suitable solution. Lead interrelated warranty and services projects, guide and advise the designated teams through the full process starting from presales activities until the successful delivery of...

Enter Job title or skill to search relevant jobs Enter your city or zip to show jobs in your location Full Job DescriptionThe Store Customer Advisors transforms the store visit into amemorable luxury shopping experience, as Brand Ambassadors they engagethe Customers in the discovery of our heritage through stories andcreating an atmosphere of passion and...

Answer inbound calls to the IT Service hotline within agreed KPI Log and create service desk ticket for issues and fulfillment and ensure ticket are assigned and categorized properly Escalate support ticket to L2 support on time Follow up escalated ticket and update user on status until closure Document resolution before ticket closure to buld the knowledge...

Service Coordination:Coordinate and manage soft services such as cleaning, janitorial services, landscaping, and waste management.Ensure services meet quality and safety standards. Vendor Management:Select, negotiate contracts with, and manage service vendors and suppliers.Monitor vendor performance and adherence to service level agreements (SLAs).

Company Overview: Jawraa, in partnership with Persistence Recruitment, is a leading Saudi Digital Transformation company, dedicated to revolutionizing the telecommunications and digital services landscape in Saudi Arabia. We specialize in innovative technology solutions aimed at enhancing customer experiences and driving business growth. Currently, we are...

To oversee and manage the delivery of non-technical, or "Soft Services" within a facility to ensure a clean, safe, and well-maintained environment, while optimizing efficiency and compliance with regulations. Service Coordination:Coordinate and manage soft services such as cleaning, janitorial services, landscaping, and waste management.Ensure services meet...

Job Title: Office Service ManagerOverview: We are seeking a highly experienced and dedicated Office Service Manager to oversee the efficient operation of our office services department. With a minimum of 10 years of relevant experience, the ideal candidate will possess strong leadership skills, extensive knowledge of office management practices, and a proven...

Position SummaryProvide prompt services upon quality issues after product sales by developing and distributing contents regarding serviceability pre-evaluation before product sales, JIG, tools and technologies.Maximize customer satisfaction by analyzing multiple defects and repetitive repairs after product sales and providing necessary solutions and...

Soft Services ManagerMake a difference every day The Job OpportunitySince 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with...

Soft Services ManagerMake a difference every day The Job OpportunitySince 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with...

Our prestigious client, a provider of real estate and facilities management services, is currently seeking a Hard Services Manager to join their team in Riyadh, Saudi Arabia.This role requires individuals with a background in 5-7 star hotels, exceptional customer-facing skills, and operational experience.Key Responsibilities:As a Hard Services Manager, your...

Continuously enhance and improve the Service Management Model Maintaining high performance levels for servicerelated processes, and implementing improvement activities wherever necessary Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for postincident reviews Ensuring...

Serco Posted 1 day ago This advertiser has chosen not to accept applicants from your region. Since 7, SercoMiddle East has been supporting governments to deliver public servicesacross various sectors (Transport, Healthcare, Citizen Services andDefence), enabling transformation and ensuring the delivery of worldclass services. We are extremely proud of our...

Riyadh, Saudi Arabia Posted 6 days ago Expires in 2 months We are looking for powerful players, game-changers and future leaders. At Emirates NBD, you will be part of an organization that puts its own people first, celebrates uniqueness and welcomes talent with open arms. Emirates NBD is expanding its services internationally across sectors including...

Overview of the roleLead the HRSS team within the Government Services department and deliver efficient and Employee Experience-oriented processes for the Group's employees, in accordance with relevant SLAs and KPIs. Together with the Head Of HRSS, develop efficient and effective processes with the operational departments of Employee Services KSA, as well as...

At Horizontal Digital, we hold ourselves to one key belief: You're only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals, and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we...

About the job:The Red Hat Consulting team is looking for an Territory Services Manager to join us in Saudi Arabia, as part of our services business team with focus on Enterprise and Commercial customers in Saudi Arabia. In this role, you will work closely with the account team, providing leadership for services-led business opportunities and positioning...

Key Responsibilities:Service Design and Implementation: Ensure alignment with ITIL framework principles and best practices. Develop and document detailed endtoend support models.Service Requirements Definition: Define and document monitoring requirements for each service. Establish incident management protocols and service request processes. Design L1, L2,...