EPS Officer

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Wipro Full time

· Perform Major daily activities of endpoint security, meeting SLA and KPI

  • Handling critical changes and Severity tickets
  • Coordinating with the Vendors during outbreaks
  • Incident investigation
  • Problem management (Root cause analysis)

· Troubleshooting and resolution of Security incident

  • Implement the approved change requests

· Upkeep and sustenance of the endpoint management servers

· Work with customer and support on ad hoc requests


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