Aconex Support Specialist

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Enstoa Full time

Who We Are


Enstoa is a leading global expert in the digital transformation of managing construction and facilities in various sectors, including healthcare, natural resources, real estate, and public infrastructure.

The Global Infrastructure Hub, supported by the G20, predicts a necessary investment of $94 trillion in infrastructure by 2040. This demand, coupled with challenges like workforce shortages and stricter regulations, is putting pressure on company leaders to rethink how built environments are handled.

Join Enstoa and make a difference.

What You'll Do

Responsibilities:

  • Handle configuration, modification, and technofunctional support for Aconex implementations
  • Offer technical and functional aid to troubleshoot and resolve operational issues
  • Translate business functional needs into technical specifications
  • Review, maintain, administer, and enhance existing processes to ensure data integrity and continuous enhancement
  • Collaborate with Oracle when identifying bugs
  • Support integration development by leveraging your Aconex APIs knowledge via Enstoa's middleware product
  • Create reports to assist in business analysis
  • Produce technical documentation on processes, including support guidelines for common issues
  • Ability to contribute to end-to-end implementation projects or assist in design, configuration, and training

Qualifications:

  • Holds a Bachelor's degree in Engineering, Information Technology, Computer Science/Engineering, or a related field

Experience/Skills
- ~2 to 4 years of experience in Aconex and its modules

  • Thorough understanding of construction industry processes in the context of enterprise cost management platforms like Aconex
  • Expertise in both technical and functional aspects of Aconex configuration, implementation, and integration
  • Familiarity with Aconex webservices and APIs
  • Exposure to end-to-end Aconex implementation projects is advantageous
  • Proficiency in SQL query development and programming is beneficial
  • Experience in data modeling and analytics using tools like Power BI and SSRS is a plus
  • Strong analytical and problemsolving capabilities
  • Excellent interpersonal, communication, and collaboration skills to engage with diverse user groups

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