Customer Excellence Specialist

2 weeks ago


Al Hufūf, Eastern Province, Saudi Arabia Kuehne+Nagel Full time

As a Customer Excellence Specialist you will organize and supervise the transport of all orders and ensure that your customers are overall satisfied.

-
Your Role :HSE and data quality is always at the forefront of the work you do. You act as the customer's front-line support by providing information and answering questions while building and maintaining a strong and trustful partnership with customers, suppliers, colleagues, and BU. The specialist is responsible for the profitability of orders, correct invoicing and data quality.

-
Your Responsibilities:

  • Arrange and supervise the transport of cargo
  • Ensure all systems are kept up to date promptly
  • Monitor the operational performance of all involved parties and report any issues that may occur
  • Review and ensure that any KPIs agreed with the customer are met
  • Participate in training to develop yourself and your knowledge
  • Immediately report problems when they occur
  • Execute the business in line with rates given by ensuring profit maximisation

Your Skills and Experiences:

  • Minimum 2 years of experience in related position in freight forwarding/logistics industry.
  • Excellent Customer Service skills
  • Strong attention to detail and accuracy
  • Energetic and Enthusiastic individual
  • Driving Business + Solutions
  • Championing Innovation + Transformation
  • Delivering Customer Excellence
LI-ZY1

Good Reasons to Join :

We offer an employee friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast developing company with a competitive salary and opportunities for further development within the Kuehne+Nagel Group.

If, like us, you put customers at heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.


About Kuehne+Nagel


With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.


CONTACT
Zuhair Yabay

  • Next steps to joining our teamStep 1
  • Step 2
Speak with your Kuehne+Nagel recruiting specialist
Step 3
Meet our hiring team
Step 4
Decide if you will accept the offer

  • Al Hufūf, Eastern Province, Saudi Arabia Kuehne+Nagel Full time

    As Customer Excellence Specialist you organise and supervise the transport of all orders and ensure that your customers are overall satisfied. HSE and data quality is always at the forefront of the work you do Your Role :You act as the customer's front line support by providing information and answering questions while building and maintaining a strong and...

  • Commercial Excellence

    2 weeks ago


    Al Hufūf, Eastern Province, Saudi Arabia MatchaTalent Global Full time

    The Portfolio Analysis & Commercial Support Division within the Chemicals Affiliates Affairs Department (CAAD) enhances P&L accountability of the Chemicals segment across This Company's Downstream business, and has three main objectives: oversee the business performance of the Chemicals segment of This Company affiliates in order to drive financial...


  • Al Hufūf, Eastern Province, Saudi Arabia DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Job Req Number: 79036Time Type: Full TimePosition: Customer Service Specialist.Overview of the Position To coordinate Operations and Customer Service tasks for respective...


  • Al Hufūf, Eastern Province, Saudi Arabia Aramex Full time

    Job purpose To build and maintain relationship with global clients to drive excellence in operations and efficiencies in projects delivery.Principal Accountabilities Focal point for customer's freight shipping requests within the industrial sector. Assist customers on status of their shipment, outstanding shipments or tracking. Manage end to end shipment...


  • Al Hufūf, Eastern Province, Saudi Arabia Aramex Full time

    Job purpose To build and maintain relationship with global clients to drive excellence in operations and efficiencies in projects delivery. Customer Success Leader needs to have a proven track records in well freight operations management and customer relationship building.Principal Accountabilities Act as the main focal point for escalations. Ensure a...


  • Al Hufūf, Eastern Province, Saudi Arabia Aramex Full time

    To build and maintain relationship with global clients to drive excellence in operations and efficiencies in projects delivery.Customer Success Manager needs to have a proven track records in well freight operations management and customer relationship building.Principal Accountabilities Lead a team of 15+ Freight Customer Success specialists, in a new...

  • Customs Specialist

    2 weeks ago


    Al Hufūf, Eastern Province, Saudi Arabia NOV Inc. Full time

    CLOSING DATE 27 JUNE 2024.Job Summary:Working under customs brokerage team and reporting to the regional compliance manager, the job is to coordinate with all business units of NOV and ensure documentation and meeting other regulatory requirements for the clearance of all imports, exports, and transfer of NOV shipments, maintaining the highest standards of...


  • Al Hufūf, Eastern Province, Saudi Arabia Foodics Full time

    Who Are We We Are Foodics_ a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6...

  • Operations Specialist

    2 weeks ago


    Al Hufūf, Eastern Province, Saudi Arabia DHL Full time

    Operations SpecialistWould you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our...


  • Al Hufūf, Eastern Province, Saudi Arabia DHL Full time

    IP Operations SpecialistWould you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join...

  • Sales Specialist

    2 weeks ago


    Al Hufūf, Eastern Province, Saudi Arabia Kinetic Full time

    A reputable and well-established Medical Device company is actively recruiting a Sales Specialist for their team in Khobar, KSA.***The main responsibilities will include but not limited to: Generating leads and meeting or exceeding sales targets. Identify potential customers and establish strong relationships to expand the customer base. Provide product...


  • Al Hufūf, Eastern Province, Saudi Arabia DHL Full time

    Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. DHL Supply chain offers standardized Transportation, Logistics, Supply Chain and Storage Specialist as well as highly specialized endtoend solutions to customers in a wide range of industries globally. Currently, we are...

  • Quality Specialist

    2 weeks ago


    Al Hufūf, Eastern Province, Saudi Arabia NOV Inc. Full time

    Closing Date: 15 Dec, 2023The Quality Specialist is responsible for quality data gathering, reports preparation, manufacturing record books (MRB) creation and quality database management. The Quality Specialist is also responsible for maintaining quality processes, procedures and records documents up-to date and ensure proper document retention practices are...

  • Marketing Specialist

    2 weeks ago


    Al Hufūf, Eastern Province, Saudi Arabia Top Notch Consultancy Full time

    We are seeking to hire a "Marketing Specialist" for a chain of restaurants and coffee shops in the Eastern Province, Saudi Arabia. The position will be based in Al-Ahssa.Marketing Specialist Responsibilities:Develop digital media strategies with business goals aligned with the companys vision.Create digital content including websites, blogs, articles,...


  • Al Hufūf, Eastern Province, Saudi Arabia SAP Full time

    We help the world run betterResponsible for providing technology support and technical services to both internal and external clients during the sales activities. Provides pre-sales and/or post-sales support of products/systems. Provides technical support to sales presentations and product demonstrations. Delivers, helps develop and maintains standard...

  • Product Specialist

    2 weeks ago


    Al Hufūf, Eastern Province, Saudi Arabia Hitachi Energy Full time

    You as a Product Specialist will be part of Hitachi Energy business based in Dammam, Saudi Arabia. You will be responsible in supporting business on the product life cycle evolution of High Voltage Switchgear. Responsible for local product management activities in the factory and should possess strong technical knowledge on the High Voltage equipment....


  • Al Hufūf, Eastern Province, Saudi Arabia Aggreko, LLC Full time

    At Aggreko, we provide energy solutions so businesses can grow and communities can thrive.Around the world, people, businesses, and countries are striving for a better future. A future that needs power and the right conditions to succeed. We're the people who keep the lights on and control temperature.We are hiring immediately for a Sector Sales Specialist -...


  • Al Hufūf, Eastern Province, Saudi Arabia AlBorg Diagnostics Full time

    AlBorg Diagnostics, a prominent and fast-growing healthcare company, is currently looking for a dedicated and experienced individual to join our team as a Customer Experience Lead for the Eastern Region. As a Customer Experience Lead, you will play a vital role in driving customer satisfaction and loyalty by implementing and managing customer-centric...


  • Al Hufūf, Eastern Province, Saudi Arabia Ram Clinics Full time

    _Ram clinics looking for experienced Optometrist Specialist who willing to be part of our team of over 400 Doctors in 20 Medical branches around Saudi Arabia._Requirements: Work in KSA experience. Native Arabic speaker Transferred iqama.Optometrist Job Responsibilities: Conduct eye exams using optometric equipment and general diagnostic interpretation....


  • Al Hufūf, Eastern Province, Saudi Arabia DHL Full time

    **AFR Operations Specialist Dammam**Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering crossborder express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time...