Quality Specialist

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Aram Meem Full time

Job summary:

QPP performs duties that are commonly associated with performance & process improvement. They are
responsible for providing feedbacks regarding performance & processes. Also, analyzing procedures &
staff performance to improve productivity. Their objective is to identifying areas of improvement to
ensure the best customer experience.

Key responsibilities_:
_**- Checking tickets related to the departments that we supervise.

  • Providing reports and feedback regarding teams performance.
  • Data Analytical / Validations to make the best decisions based on it.
  • Escalate problems or variances in the information and data to the leader.
  • Analyzing the workflow and identifying areas of improvement to enhance productivity.
  • Providing suggestions to uplift the customers experience.
  • Any other tasks mandated by the management.

_ Qualifications:
_


  • Minimum Six months to one year of experience in quality assurance or a related field.
  • Ability to organize and manage multiple tasks simultaneously.
  • Analytical skills to identify root causes of problems.
  • Exceptional attention to detail to identify issues and inconsistencies.
  • Ability to handle changing priorities and good judgment when working in stressful situations.
  • Expertise Proficiency in spreadsheet software such as Microsoft Excel or Google Sheets, strong knowledge of formulas, functions, data validation, conditional formatting, and other advanced features.
  • Excellent verbal and written English communication skills to document findings and collaborate with crossfunctional teams.

What we offer:

  • An attractive remuneration package.
  • Medical insurance (employee and immediate family members).
  • A contemporary work environment.
  • Coffee and tea in the office.
Interested applicants can submit their CV in English.
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