Customer Relation Manager

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia ABSCO Full time
We are currently seeking dedicated and motivated individuals to join our team as Customer Relation Managers (CRMs).

As a CRM, you will be responsible for building and maintaining strong relationships with our valued customers, addressing their inquiries and concerns, and ensuring their overall satisfaction with our products or services.


Reporting to the CRM supervisor, the Customers Service agent is responsible for managing the customer relationship management (CRM) system on a day-to-day basis.

Coordinates questions and issues with the appropriate department personnel

Maintains records of customer interactions and transactions

Handles customer complaints, solves and escalates when necessary

Keep records of customer interactions, process customer accounts, and file

Supports in issuing monthly CRM report

Meet personal/customer service team sales targets and call handling quotas

Provides administrative assistance as needed

Performs other duties as assigned

نوع الوظيفة:
دوام كامل

الراتب:
ریال٥٬٠٠٠٫٠٠ لكل شهر

التعليم:
- دبلوم (مطلوب)

الخبرة:

  • CRM: سنتان (مطلوب)

اللغة:

  • Urdu/Hindi/English (مطلوب)
الموعد النهائي لطلب التقدم: 29/02/2024

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