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Customer Relation Manager
2 weeks ago
As a CRM, you will be responsible for building and maintaining strong relationships with our valued customers, addressing their inquiries and concerns, and ensuring their overall satisfaction with our products or services.
Reporting to the CRM supervisor, the Customers Service agent is responsible for managing the customer relationship management (CRM) system on a day-to-day basis.
Maintains records of customer interactions and transactions
Handles customer complaints, solves and escalates when necessary
Keep records of customer interactions, process customer accounts, and file
Supports in issuing monthly CRM report
Meet personal/customer service team sales targets and call handling quotas
Provides administrative assistance as needed
Performs other duties as assigned
نوع الوظيفة:
دوام كامل
الراتب:
ریال٥٬٠٠٠٫٠٠ لكل شهر
التعليم:
- دبلوم (مطلوب)
الخبرة:
- CRM: سنتان (مطلوب)
اللغة:
- Urdu/Hindi/English (مطلوب)
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