Customer Care Manager

JOB DESCRIPTIONCustomer Care Manager (English, Arabic) Cisco IoT Control CenterLocation:KSAWhat You'll DoAs a Customer Care Manager, you will manage strategic relationships with our customers, be the first escalation point for any concern or urgent request, and work directly with cross-functional Cisco teams and managers to facilitate the best care to Cisco...

Provide professional customer care service and work directly with Customer Care Management to ensure proper customer service is being delivered.Responsibilities Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or...

We are currently seeking a motivated and enthusiastic individual to join our team as a Customer Care Coordinator Intern at LAWAZEM. As a Customer Care Coordinator Intern, you will have the opportunity to learn and gain hands-on experience in providing excellent customer service and support to our valued customers. This internship is a valuable opportunity to...

Customer Care AgentOn-site Customer Care Riyadh, Riyadh Province, Saudi Arabia DescriptionSyarah is on a mission to change how people buy their cars in Saudi and. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars,...

We are seeking a skilled and experienced Customer Care Consultant to join our team in Riyadh, Jeddah, Saudi Arabia. As a Customer Care Consultant, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the main point of contact for customers, ensuring their needs are met and issues are resolved in a...

Syarah is on a mission to change how people buy their cars in Saudi and. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and...

About The Job Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.HALA currently holds multiple entities in UAE, Saudi Arabia and...

Customer Care Specialist (Saudi Nationals Only – Female) Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, is seeking dedicated Receptionists and Customer Service Representatives to join our team. With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and numerous benefits for...

Customer Care Specialist (Saudi Nationals Only Female)Fast Fit EMS Fitness the market leader and largest provider of EMS services in Saudi Arabia is seeking dedicated Receptionists and Customer Service Representatives to join our team. With 11 branches across Jeddah Riyadh and Khobar we offer a dynamic work environment and numerous benefits for our...

Promote BA services by supporting members to utilize services (Tebtom, Rahatkom, Telemedicine, etc) and keep members engaged with company services. Guide members on points of contact for queries and communication. Update members on insurance coverage details, follow up cases, inquiries and responses with full support Complete transactions and answering...

Job Summary Receive the experience concept for customer care management processes for the respective assigned processes/ expertise areas Understand existing customer care services offered in Mobily at high level architecture. Detail the functional design (business rules, technical specifications & configuration specifications) covering all touch-points e.g....

Job Summary Receive the experience concept for customer care management processes for the respective assigned processes/ expertise areas Understand existing customer care services offered in Mobily at high level architecture. Detail the functional design (business rules, technical specifications & configuration specifications) covering all touch-points e.g....

Job Summary Receive the experience concept for customer care management processes for the respective assigned processes/ expertise areas Understand existing customer care services offered in Mobily at high level architecture. Detail the functional design (business rules, technical specifications & configuration specifications) covering all touch-points e.g....

About usWe aim to assist companies get in control of their expenses through a dedicated spend management platform for B2B companies. Our motto is to simplify the lives of finance managers by enabling them to focus on more productive tasks through issuing cards to employees with pre-defined controls, managing team budgets and implementing customized approval...

Syarah is on a mission to change how people buy their cars in Saudi and. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and...

ToYou **is a leading online Saudi food ordering and delivery super-app with one of the largest and most comprehensive networks of merchants across the Kingdom of Saudi Arabia. We seek to deliver all necessities across the Kingdom, whether they be from restaurants, supermarkets, pharmacies, or more.At ToYou we aim to provide all our customers with a great...

Lead and manage a team of care coordinator specialists, providing guidance, support, and development opportunities.Develop and implement comprehensive care coordination processes and protocols to enhance patient care and improve outcomes.Ensure the efficient and effective flow of patient care activities across various departments and services.Monitor and...

5+ years of experience in native Android development.Proficiency in Kotlin, Java, and Android SDK.Strong understanding of Android architecture, design patterns, and best practices.Experience with Android dependency management tools like Gradle and Maven.Experience in leading projects, and mentoring junior engineers.Excellent problem-solving skills and a...

Provide dynamic customer service, while educating our customers through teaching proper pet care. To maximise productivity memorise and utilise the Petland systems, such as thePetland Mission, 5-Step Sale, 4 Basic Needs, C.A.P, Pets For A Lifetime and Adopt A Pet. Maintain excellent animal husbandry for the pets by performing opening, daily andclosing...

About the role:The Care Centre Manager is responsible for making sure that the different duties that are assigned to call center department staff are monitored to ensure they are efficiently carried out.Key Responsibilities: Supervise daily activities of staff/personnel of the call and support l center department in a bid to ensure efficiency on all fronts....