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Risk Governance Manager
2 weeks ago
Team Supervision
- Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy.
- Provide on-the-job training and constructive feedback to assigned team to support their overall development.
- Promote SPL's values and ethics in all activities within the team to support the establishment of a value drive culture within the organization.
Budgeting and Financial Performance
- Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.
Policies, Systems, Processes & Procedures
- Provide inputs and implement policies, systems, and procedure for the assigned team so that all relevant procedural/regulatory requirements, fulfilled while delivering a quality, cost-effective service.
Continuous Improvement
- Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
Customer Service Excellence
- Proactively engage with clients and provide solutions to achieve optimum client satisfaction and brand loyalty for SPL.
- Facilitate the review, enhancement, and implementation of processes to manage client relationships to enhance the customer journey in line with the organization's customer experience strategy.
Reporting
- Prepare sectional statements and reports timely and accurately to meet SPL and department requirements, policies, and quality standards.
Job Specific Accountabilities:
- Develop the SPL's ERM framework documents (including risk management strategy, and policy & procedures manual) and ensure constant update in accordance with the changes and developments that occur in the organization.
- Monitor and evaluate the adequacy and effectiveness of the risk management policy & procedures manual, and the risk space in the organization.
- Submit periodic reports showing the progress made in implementing the framework.
- Conduct research on trends and the latest developments in the field of ERM to stay up to date.
- Design communication plans and activities that aim to spread awareness of risk management across SPL.
- Collaborate with business units to build and continually improve risk management capabilities at all levels of the business through raising awareness and trainings provided.
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