Credit & Risk Manager

2 weeks ago


Al Hufūf, Eastern Province, Saudi Arabia Ecolab Full time

This position will report to the Regional Head of Credit - India Middle Easte & Africa (IMEA) and Finance Head (KSA) to support the KSA business operations and organization to drive cash performance.

The position is responsible for managing the credit and collection activities of a portfolio of customer accounts to enhance cash flow, minimize credit risk exposure and limit bad debts losses for Nalco Saudi Market.


Description
Job split 60% Supervision, 30% Strategic/Process Improvements, 10% Collection

Responsibilities:

  • Establish and ensure monthly collection goals are integrated with total MENA goals and targets flow to individual collectors.
  • Implement strategies and deploy resources to meet collection targets and objectives.
  • Drive sustained collections process improvement through the organization by changing behaviours around collections management using six sigma methodologies and integration of other functional disciplines.
  • Establish and maintain effective Internal and External working relationships, including Sales, Supply Chain, Customer Service, Finance, Customer Relationships.
  • Act as Escalation Leader for financial and customer issues
  • Ensure team and individual goals on past due improvement are achieved.
  • Participate in Customer Visits
  • Monitor & escalate defined uncollectable accounts; Manage National Legal and Collection Agency Portfolios
  • Lead & support business AR specific policies, processes and improvement projects
  • Drive regular involvement of Regional, Market and National Sales management in regular status of portfolios.
  • Perform customer risk assessments with appropriate policies to limit the dollar value of risk exposure with specific customers.
  • Ensure collection processes are documented and followed in compliance with SOX requirements.
  • Develop succession planning for team, identifying training requirements and milestone targets
  • Support internal and external audits as required.
  • Provide meaningful commentary as part of monthly requirements for bad debt and top overdue reporting.

Basic Qualifications

  • Strong verbal and written communication in English and Arabic
  • Previous experience in collections or customer facing role
  • Robust competency in Microsoft Excel, Word
  • Ability to influence internally with key stakeholders and externally with customers

Preferred Qualifications

  • University degree
  • 5 years of business experience in collections
  • 5 years experience in finance or accounting or managing external customer relationships
  • 5 years experience using Microsoft Excel, Word, etc
  • Ability to influence without authority
  • High level proficiency in Microsoft Word, Excel and Access
  • Excellent communication skills

Skills & Competencies:

  • Self motivated; Assertive
  • Proven record of meeting deadlines
  • Processorientation with customer focus
  • Time management, organization, and prioritization skills
  • Ability to ask probing questions to obtain necessary information
li-imea

Our Commitment to Diversity and Inclusion


At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best.

We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.

In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

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