Creative Services Manager

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia Leo Burnett Full time
Company Description


Leo Burnett is a communications agency powered by its HumanKind operating system, with the belief that creativity, data and technology work together to transform human behavior and drive prosperity for clients.


Part of Publicis Communications, Leo Burnett Worldwide is one of the world's largest agency networks with 85 offices and more than 8,000 employees.


The global agency works with some of the world's most valued brands including Aldi, Bank of America, Campbell's, Dunkin, Firestone, Jim Beam, Kellogg's, Nintendo, Tillamook and UnitedHealthcare among others.


Job Description:

The Creative Services Manager's primary role is to find solutions internally. Working across regions and with all stakeholders, have an overview of the capacity and utilization of each creative resource.

The responsibility includes but is not limited to ensuring the agency is running efficiently almost as a profit centre, and no client deadlines are missed.


Keeping the focus on quality, people, process, and profitability, the CSM must ensure the smooth running of all areas within the agency by resolving key production/workflow issues for the agency, whilst working with senior management to define optimum resources and processes that underpin the agency's success.

The CSM optimizes the use of creative resources on all assigned accounts. Based on annual or quarterly work-back plans provided by Business Leads, forecasts creative staffing needs and generates capacity plan. Partners with Business Director to understand ongoing assignment changes (scope, timing, etc.) and manages creative workflow.

Works with Group CCO and Creative leads to prioritize assignments and to assign Creative Staffing by supporting at every creative stage to bring the ideas to life by casting the right people on the right job.


Qualifications:

  • At least 5 years of experience in a relevant or an operations related job role
  • Demonstrates an understanding of strategy, creative, data & analytics, digital & film production processes and terminology
  • Extremely organized and a good negotiation skills
  • Able to take calculative risk
  • Stands up for own viewpoints, actions, or decisions, even in the face of strong disagreement and skillfully overcomes objections
  • An operations background with 'can do' positive attitude
  • Possesses good verbal and written communications skills to enhance negotiation and liaison with key stakeholders
  • Capable of resolving seemingly intractable problems in a manner that maintains relationships with all stakeholders

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