Technical Support Engineer

Mozn is the leading AI solutions and product firm and a trusted analytics partner for the largest corporate and government organizations in the region. Through our work and proprietary technology in Risk and NLU, we transform the way our clients work and build long-lasting institutional AI knowledge within Mozn and the region.:As a Technical Support...

JOB TITLE:TECHNICAL SUPPORT ENGINEER - LEVEL 1LOCATION:Saudi Arabia, RiyadhROLES AND RESPONSIBILITIES: Providing technical support to Fortinet customers/Partners on Fortinet products (Viz., FortiGate and FortiProxy) through Web/CHAT based and Voice based Collection and analysis of customer network information and to resolve technical issues Recommending...

JOB TITLE: TECHNICAL SUPPORT ENGINEER LEVEL 1 LOCATION: Saudi Arabia Riyadh ROLES AND RESPONSIBILITIES: Providing technical support to Fortinet customers/Partners on Fortinet products (Viz. FortiGate and FortiProxy) through Web/CHAT based and Voice based Collection and analysis of customer network information and to resolve technical issues Recommending...

Responsibilities: Capable to support these operating systems Windows, Mac, Linux Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Properly escalate unresolved...

Req ID:453415At Alstom we understand transport networks and what moves people. From highspeed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than colleagues lead the way to greener and smarter mobility worldwide...

Req ID:453415 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than colleagues lead the way to greener and smarter...

Req ID:453415 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than colleagues lead the way to greener and smarter...

The Technical Support Coordinator is a typical problem solver & a team player able to coordinate the Commercial Team's requestsIn different regions to provide the support utilizing all available resources.The Technical Support Coordinator is detailed and able to commit to discussion, agreements, tasks and deadlines by deliveringProjects identified as...

Job ID:Company: Siemens LtdOrganization: Smart InfrastructureJob Family: SalesExperience Level: Early ProfessionalFull Time / Part Time: FulltimeRemote vs Office: Office/Site onlyContract Type: Permanent Siemens strongly believes in the value of a Digital Portfolio, hence Smart Infrastructure combines Digital Power Distribution and Digital Building...

Requisition ID: 277152 Relocation Authorized: International - Single Telework Type: Full-Time Office/Project Work Location: Riyadh Extraordinary teams building inspiring projects:Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency...

At TalPod, we are a team of exceptional Software Engineers who thrive on solving complex software challenges. Our passion lies in building great software and nurturing the brightest talent to become world-class engineers.We are looking to hire a junior-level engineer for this role for one of our partners, one of Saudi's most successful and large...

Responsibilities: Take ownership of customer issues reported and see problems through to resolution. Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Ensure proper...

Job PurposeWe are looking for a Tamheer Trainee (training program for six months) as a Technical Support Specialist. You will play a crucial role in providing exceptional technical support and assistance to our customers. You will be responsible for troubleshooting software issues, resolving customer inquiries, and ensuring a positive customer experience....

Educational qualifications: Bachelor's degree in information technology, computer, or related field. Training courses or professional certifications such as CompTIA A+, ITIL or MCSA may enhance the profile.Technical Experience: Previous experience in IT and network support. Previous work as a technical support technician or technical support supervisor is an...

Job Purpose:Act as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected.Provide excellent support service and response at all times with accurate provision of information....

Act as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected.Provide excellent support service and response at all times with accurate provision of information. Coordinate for...

Join our Team:About this opportunityCustomer Technical Manager (CTM) is responsible for Local Support operational and technical issues for dedicated customer on a day-to-day basis. This role is a mix of technical/operational and team leading responsibilities, which means that the CTM should have good technical competence to lead customer discussions on...

This is a full-time hybrid role for a Technical Sales Engineer at Calm Light. The Technical Sales Engineer will be responsible for providing technical support and sales engineering expertise to clients. The role involves day-to-day tasks such as communicating with clients, conducting technical sales, and providing support throughout the sales process. This...

Job DetailsWhat you will doThe Technical Support Specialist, fire detection and alarm systems key role reporting to the technical support regional supervisor. You will be based in Saudi Arabia and support regional partners, assisting sales growth initiatives in the middle east region by providing technical support and technical training services covering the...

**ESSENTIAL JOBRESPONSIBILITIES: Investigate and resolve customer complaints Conduct data analysis and Hardware/Software troubleshooting, understanding customer sample collection processing and laboratory practices Document complaints and resulting investigations in the complaint management system Maintain solid knowledge about international &...