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Senior Customer Success Manager
2 weeks ago
- Manage a portfolio of customers serving as their primary business point of contact throughout their CX journey
- Understand customers' business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Customer Success Manager and customers can achieve mutual success)
- Prescribe the adoption and use of product features/functionality and services to the achievement of key customer business outcomes
- Promoting continuous growth through the relevant innovation path
- Establish a regular cadence of Executive Business Reviews with the customer to track progress towards their stated business objectives
- Drive continuous improvement of customer advocacy measures
- Prepare and deliver territory plans to define account strategies and align resources
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Seclore Full timeWHOAREWE?We are globalleaders in the Data-Centric Security space. Right from protecting nuclearsubmarine designstonewdrugformulationstocustomerdataofFortune100organizations-weguardeverykindofconfidentialinformation.HOWDO WEDOIT?Seclore'spatent-pending, award-winning technology allows users to control how theirinformation is used -even after itis shared with...
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia BMC Software Full timeBasic Information:Country:Saudi ArabiaState:NACity:RiyadhDate Published:13-Jun-2024Job ID:41982Travel:You may occasionally be required to travel for businessDescription and Requirements:CareerArc CodeCA-MSLI-MS2"At BMC trust is not just a word - it's a way of life"We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to...
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Customer Success Specialist
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Taqrer Full time● Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction● Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services● Develop and maintain customer-success strategies and best practices, as well as...
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Senior Cloud Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Oracle Full timeSenior Cloud Customer Success Manager - SaaS-22000AB1Applicants are required to read, write, and speak the following languages: English, ArabicPreferred QualificationsDetailed Description and Job RequirementsDrive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.Develop long...
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Riyadh, Ar Riyāḑ, Saudi Arabia Oracle Full timeDevelop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions.Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer's critical issuesWorks closely with the Account Management and Sales teams to support...
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia IQVIA Inc Full timeCustomer Success Manager - Healthcare Technology page is loaded Customer Success Manager - Healthcare TechnologylocationsRiyadh, Saudi Arabia time typeFull time posted onPosted 8 Days Ago job requisition idR About the role:Manages a group of client service professionals within a part of a large or mid-sized market or an assigned group. Responsible for...
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Software AG Full timeOur story goes beyond technology. We put people first - employees, customers, and partners. We build strong teams and cultivate relationships that last. We provide incomparable products, solutions, services, and technical excellence for our customers. We are a team of over 5,000 colleagues across 70+ countries who value inclusion, integrity, and innovation....
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia IQVIA LLC Full timeCustomer Success Manager - Healthcare Technology page is loaded Customer Success Manager - Healthcare Technology Apply locations Riyadh, Saudi Arabia time type Full time posted on Posted Yesterday job requisition id R About the role:Manages a group of client service professionals within a part of a large or mid-sized market or an assigned group. Responsible...
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Customer Success Associate
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Augnito Full timeJob Responsibilities:1.Account Ownership and Customer Advocacy: Take ownership of customer accounts and serve as their advocate throughout the entire lifecycle, from Demo to Proof of Concept, Implementation, and Adoption. Understand and capture customer requirements, objectives, and pain points. Define key success criteria for Demo, POC, go-live, and guide...
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Contentsquare Full timeContentsquare is a global digital experience analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team - known as the CSquad - representing more than 72 nationalities across the world.In 2022, we raised $600M in...
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Schneider Electric Gruppe Full timeJob Description - Customer Success Manager -CSM (008UPD) Customer Success Manager -CSM - 008UPD Lead and maintain the ongoing client relationships for recurring services, organize and manage recurring communication of client performance, ensure our commitments are delivered with excellence, that the customer outcomes are achieved, and promote/support...
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tempo Software Full time7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting.Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction.Has managed enterprise requests for proposals (RFP) for 1000+ user accounts including working...
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Midis Group Full timeJob Information:Company NameMDS For Computer Systems***Department NameSI - Professional Services***IndustryIT Services***Work Experience4-5 years***CityRiyadh***State/ProvinceAr Riyad***CountrySaudi Arabia***Zip/Postal Code11564About us:With more than 4500 professionals, over 50 of the world's leading IT vendors, and a solid 50-year track record of...
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Udacity Full timeAbout UsUdacity is on a mission to change lives, businesses and nations through _radical_ talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our...
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Bayzat Full timeWho we are:Known as the Work Life Platform, Bayzat is one of the leading employee benefits SaaS platforms that is on a constant mission tomake a world class employee experience accessible to every company. We are redefining the way work works for the better, making automated HR, Payroll, Employee Benefits and Insurance a possibility for all businesses.We are...
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Vectra Full timeVectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.About the Role:The Customer Success Manager (CSM) is a critical role in at Vectra and is responsible for developing and handling Vectra's most valuable asset, our customers. The CSM is responsible for the relationships with the customers, connecting with...
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia ASWAT Full timeWe are currently seeking a Customer Success Manager to join our team at ZIWO - KSA Team.About ZIWO:ZIWO connects users across 145 countries, including the GCC, enabling instant expansion into new markets.Technical/Interpersonal Competencies: Effective Communication Skills Technical Proficiency: A comprehensive understanding of the platform and its technical...
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia ZIWO Full timeWe are currently seeking a Customer Success Manager to join our team at ZIWO - KSA Team. About ZIWO: ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) offering seamless communication solutions for businesses worldwide, encompassing Phone, WhatsApp, and SMS interactions. With ready-made plugins for most CRMs and an open API architecture, ZIWO...
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Cisco Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Logicom Public Ltd Full timeCisco Customer Success Manager - Logicom Public - Riyadh, Saudi ArabiaThis job is for a dedicated Cisco Customer Success Manager (CSM) responsible for the post-sales adoption and consultancy of Cisco Software solutions. The CSM will be responsible for driving adoption of Cisco technologies, identify growth opportunities to expand Cisco's footprint while...
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Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Bayt Full timeLocation: Jeddah, Saudi ArabiaJob Type: Full-timeWho are we?At we are committed to empowering people to lead better lives by providing them with the tools and information to build their lifestyle of choice. We are passionate about our services and seek to deliver the best experience for our customers. Not only are we devoted to our work and customers but...