Customer Success Specialist

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Taqrer Full time

● Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction

● Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services

● Develop and maintain customer-success strategies and best practices, as well as customer-support content, with help from the creative team

● Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share learnings

● Maintain existing customer-success metrics and data as directed



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