Operations Manager Call Centre

Make a difference every dayThe Job OpportunitySerco is working on an ambitious project in KSA. We drive operational and cost efficiency on key services through process improvement, innovation and transforming citizen experience. We are looking at Call Centre Operators (KSA Nationals) who are keen and willing to support a contract in Riyadh, KSA, for 9 months...

About the role:The Care Centre Manager is responsible for making sure that the different duties that are assigned to call center department staff are monitored to ensure they are efficiently carried out.Key Responsibilities: Supervise daily activities of staff/personnel of the call and support l center department in a bid to ensure efficiency on all fronts....

Job Title: Fleet Operations Centre ManagerSalary: CompetitiveLocation: Al Majma'ah, KSA***JOB PURPOSEBAE Systems is the UK Government's nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force aircraft and train RSAF...

Operations Manager Call CenterSaudi Female MustTelecom IndustryBachelores Degree Must COPC certificate MustResponsibilitesMonitoring the center's operational tasksAttending operational meetingsAnswering questionsPresenting weekly operational reportsInteracting and communicating with Clients stakeholders.Representing the company regarding the...

VisionX has been listed in the Top 10 Most Innovative Companies of 2020 by Fast Company - ranked alongside the likes of Microsoft & Snap Inc.We develop cutting-edge software products integrating computer vision, 3D modeling, AR, VR, decision sciences, and IoT addressing a wide variety of use cases across different industries.Your roleWe are seeking a...

Provides consistent and meaningful data reports to improve decision-making. Participates in overseeing and monitoring the operations of Command Center section by analyzing patient flow data.Essential Responsibilities and Duties:Develops data reports, and provides information for the Capacity Command Centre use.Supports data analysis and interpretation of...

Leading the future in luxury electric and mobilityAt Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.We plan to lead in this new era...

وظائف خدمة عملاء في شركة لاند مارك ( مركز الاتصال) ‬)بنات فقط )‫الشروط : ‬‫١-ان تكون المتقدمه سعودية الجنسيه ‬‫٢-شهادة الثانويه العامه فأعلى ‬‫٣-لايشترط وجود خبره سابقه ‬‫٤-لغة انجليزيه...

Job Description Deal with the organization's telephonic conversations with utmost diligence and punctuality. Analyze client requirements and offer the best possible solution or information. Keep the customer interested in the features and utility of a product through effective telephonic communication. Build sustainable relationships and engage customers by...

Riyadh Area - Saudi Arabia: Our client is looking for an experienced Berry Farm Manager to join the team.MINIMUM REQUIREMENTS Bachelor's degree in Horticulture or related Agricultural field Minimum of 10 years in Horticulture / Agriculture industry experience Direct Experience in Strawberry hydroponic growing (5+ years). Direct Experience in growing in...

Department Overview:Our dedicated Project Management Team at RLB is responsible for managing a project through from the initial planning stages to completion. Their main task is to break down projects into stages, taking responsibility for monitoring and managing the programme, cost, quality and risk of each stage of the project. We pride ourselves on the...

Logistics Management: Oversee the logistics operations, including the management of incoming containers at various national ports and ensuring their smooth transition through customs to their final destinations.Warehouse Oversight: Manage all warehouse operations to maintain optimum inventory levels and ensure that safety and quality standards are...

Riyadh Area – Saudi Arabia: Our client is looking for an experienced Strawberry Farm Manager to join the team.The successful candidate will be responsible responsible and accountable for directing, managing, and overseeing all the growing and production activities in the greenhouses.Only candidates with the relevant experience will be considered.MINIMUM...

Responsibilities: Make outbound calls to potential customers to introduce our products/services and generate interest Utilize a script to guide conversations with potential customers Qualify leads based on established criteria Schedule appointments for sales representatives to follow up with potential customers Record all call information accurately in the...

Teaching Operations Manager KSADate:22 Apr 2024Location: Riyadh, Middle East and North Africa, SACompany:British CouncilWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their...

- Job Type; Full Time Onsite Job\- Job Location; Dammam, KSACustomer Service Supervisor / Call Center SupervisorWe are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi ArabiaJob Summary: He will be responsible for supervising customer services activities Will be responsible for organizing and overseeing...

Around the world, people, businesses, and countries are striving for a better future. A future that needs power and the right conditions to succeed. We're the people who keep the lights on and control temperature. We are hiring immediately for an Operations Manager - a role that is critical in making sure our customers get the electricity, heating and...

Define strategic vision and long-term operational plans for call centreHire, develop and lead teams of call agents, supervisors and support staffEstablish processes, standards and key performance indicators (KPIs)Monitor call volume, staffing levels, call outcomes and other metricsIdentify issues impacting performance and customer experience

Guardian Glass Industries is seeking 2 Operations Manager to join our team in Jubail, Saudi Arabia and Ras Al Khaimah, UAE. As an Operations Manager, your primary responsibility will be to lead the Glass Production and Processing operations team, with a focus on maximizing long-term value creation in the areas of Safety, Compliance, Quality, and Customer...

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage...