Operations Manager Call Center

Job Description Deal with the organization's telephonic conversations with utmost diligence and punctuality. Analyze client requirements and offer the best possible solution or information. Keep the customer interested in the features and utility of a product through effective telephonic communication. Build sustainable relationships and engage customers by...

- Job Type; Full Time Onsite Job\- Job Location; Dammam, KSACustomer Service Supervisor / Call Center SupervisorWe are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi ArabiaJob Summary: He will be responsible for supervising customer services activities Will be responsible for organizing and overseeing...

our client are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or...

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage...

Responsibilities:Manage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage...

minimum 1 year of experience in a call center/ customer service Experienced in sales Communication and negotiation skills Providing guidance and assisting for customers Determining clients' needsSalary: Up to ریال5,000.00 per monthApplication Question(s): Do you live in Riyadh ? Do you have experience in a call center ?

Job Title: Operations Manager Call Centre / Contact Center / BPO - COPC MustWork Location: RiyadhNationality: SaudiClient Domain: TelecommunicationsOperations Manager responsible for full operations structure of (CCM - ACCMS - Supervisors - Agents)Able to manage projects financials.Relevant Bachelores Degree MustAbility to commute/relocate: Riyadh: Reliably...

Call Center and Customer Support Section ManagerJob Description Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsell products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the...

Job InformationJob Title: Agent - Call Center and Customer SupportDepartment Name: Marketing and Customer SupportJob SummaryComplete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation.Primary Duties & Responsibilities Take customer calls and provide accurate, satisfactory...

Select how often (in days) to receive an alert: Create Alert Complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation. Duties & Responsibilities Primary Duties & Responsibilities • Take customer calls and provide accurate, satisfactory answers to their queries and...

RTM ( Real Time Management ) Call CenterDomain :Telecom IndustrySaudi National MustRiyadhJob DetailsMonitoring the cases and notes of the direct indicators.Reviewing the indicators' impacts and deflects directly.Instantaneous escalation of cases.Strong Data Analystical Skills ( Advance Excel - Power BI and other related )KPI's MonitoringPreparing...

Customer Support: You will handle inbound calls from customers seeking assistance or information. You will address their inquiries, provide product or service information, and resolve their issues promptly and professionally. Phone Etiquette: You will use active listening skills, speak clearly and politely, and maintain a professional and empathetic tone...

Position Summary:Front line presentation of Clinic's Image; this includes answering inquiries and obtaining information froM/For, customers, visitors, and other interested parties. Provides information regarding activities conducted at the clinics; location of operations, offices, and employees within clinics. Also handles patient's appointments with all...

DESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...

Data Center Operations Cluster Manager (Saudi National Only), DCC CommunitiesAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment...

Make a difference every dayThe Job OpportunitySerco is working on an ambitious project in KSA. We drive operational and cost efficiency on key services through process improvement, innovation and transforming citizen experience. We are looking at Call Centre Operators (KSA Nationals) who are keen and willing to support a contract in Riyadh, KSA, for 9 months...

Control Center Operator (Data Scientist)MBR Partners is seeking a Control Center Operator for a major smart city project in Saudi Arabia - this is an opportunity to be engaged in one of the world's major development projects.Education: Bachelor's or diploma degree in Computer Engineering or Electrical Engineering, or a related field.Experience: Experience...

Customer Service:Handle inbound and outbound calls promptly and professionally.Respond to customer inquiries, providing accurate information and resolving issues efficiently.Maintain a positive, empathetic, and professional attitude toward customers at all times.Issue Resolution:Identify and assess customers' needs to achieve satisfaction.Handle customer...

As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for...

Bachelor's degree in computer science or related engineering discipline Relevant work experience in Data Center, IT Operations or similar Experience of people management Experience working with computer components and operating systemAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other...