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Acceptance Advisor
2 weeks ago
About Tap
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey.
The Business Team
Like getting paid to drink coffee, think big, and hang out with exciting businesses? Or maybe you want to work alongside some great people who are helping businesses of all sizes navigate through the MENA payments labyrinth - and, most importantly, get the results they need.
As a Tapster you will:
- Convert warm leads that have signed up from our website and/ or marketing channels
- Handle commercial negotiations with merchants
- Maintain the CRM and schedule follow ups on all new merchants
- Contact potential new customers to inform them about our solutions using our sales scripts
- Answer questions about our solutions or the company
- Ask questions to understand customer requirements and to schedule the appointment
- Take and process information about the prospect in an accurate manner
- Handle questions and objections in an accurate manner
- Keep records of calls and sales and note useful information in our CRM Pipedrive
- Carry out other duties, as assigned based on the demands of the business and growth of the role
What you will bring to the party:
- 1-2 years of role-specific experience in Financial Services/Fintech/High-Growth Startups
- Preferred degree, but realworld experience is also accepted.
- Ability to establish credibility and internal relationships
- Understanding of client/merchant/stakeholder care
- Awareness of how your role supports the business
- Enthusiasm for working in a growing fintech
- Ability to work in a team and follow daily tasks
- Skills and knowledge to actively participate in meetings
- Ability to deliver work on time
- Positive attitude and productive under pressure
- Problemsolving and quickthinking skills
- Ability to organize information and ask relevant questions
- Strong communication skills in English, with a preference for Arabic language ability
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