Esm Lead Solutions Consultant
2 weeks ago
OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.
Take charge of your future and join our dynamic, motivated Solution Consulting team as we go to market with a best-in-class portfolio that will help shape the world's software landscape.
About the Role
As
Enterprise Service Management (ESM) Solution Consultant (Presales) you will be defining, developing & supporting the sales process for technology and solutions with account teams and will be engaging in account transactions based on technical expertise required in specific deals/programs leveraging specialized knowledge base across multiple accounts.
In order to support the go to market, your will be responsible of:
- Working across functional teams to create and execute OpenText's vision for ESM in the local market, routinely collaborating with and influencing colleagues in Product Development, Marketing, Sales and Services.
- Engaging closely with the engineering team to define the content of the regular suite release in the Agile Release Train.
- Driving ITOM and ESM lifecycles according to OpenText journey to value process and IT4IT methodology
- Writing epics and user stories developed with measurable goals, grounded in needs, supported by data, in an iterative fashion
- Creating the right demo scenarios and ESM content to be consumed by the team.
Experience and Knowledge Required:
- Track record of experience in technical selling and/or consultative selling.
Professional ITSM/ESM Solution management experience:
- Knowledge of any of the OpenText solutions such as SMAX, Asset Manager, Universal CMDB, HCMX, Operations Orchestration, operations bridge and NNM is a big plus.
- Understanding of the IT Operations fundamentals, concept, dynamics as well as key competitor's offering
- Proven track record of developing, preselling and growing software business.
- Exceptional communication skills with proven ability to influence
- Deep knowledge of ITSM and ITIL, IT4IT is a big plus.
- Both technically oriented ability to communicate and deeply engage with Engineering and Product Development teams and business competent aware of trends and impact on market, able to engage with and support Sales and Product Marketing teams
- Must be a Saudi national
What are the benefits and perks of working at OpenText?
Below are some highlights:
- Hybrid working model
- Housing, education and transportation allowances
- Employee Stock Purchase Plan
- Retirement Contributory Scheme
- Paid Time Off and extra Wellbeing days
- Volunteering days
- Financial contributions to your ongoing development
- Educational Assistance and Professional Memberships
- Private Medical, Life and Disability Insurance
- Wellness reimbursement and wellbeing programmes as well as comprehensive Employee & Family Assistance Program
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