Service Delivery Manager

Build an IT Service Portfolio/Catalogue for Sindalah, with visibility of performance against agreed SLA & Cost parameters;Conduct regular reviews of service delivery processes identifying opportunities for improvement.Develop and implement service delivery plans, and proactively manage and monitor service delivery performanceIdentify and resolve service...

Continuously enhance and improve the Service Management Model Maintaining high performance levels for servicerelated processes, and implementing improvement activities wherever necessary Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for postincident reviews Ensuring...

Riyadh, Saudi Arabia Posted 6 days ago Expires in 2 months We are looking for powerful players, game-changers and future leaders. At Emirates NBD, you will be part of an organization that puts its own people first, celebrates uniqueness and welcomes talent with open arms. Emirates NBD is expanding its services internationally across sectors including...

We are looking for powerful players, game-changers and future leaders. At Emirates NBD, you will be part of an organization that puts its own people first, celebrates uniqueness and welcomes talent with open arms. Emirates NBD is expanding its services internationally across sectors including retail banking and wealth management, corporate and institutional...

Company DescriptionGulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to...

invenioLSI is the world's #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment sector.invenioLSI now has a...

The Service Delivery Manager provides governance, direction & assurance to customers and Help AG with respect to transition, onboarding of customers and delivery of Managed Security Services (MSS) and the associated deliverables, ensuring delivery to the appropriate standard and quality. The role will require professional communication, reporting and...

At Horizontal Digital, we hold ourselves to one key belief: You're only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals, and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we...

Service Delivery Manager - Energy & Water-230003KRApplicants are required to read, write, and speak the following languages: EnglishPreferred QualificationsKey Objectives Develop an excellent working relationship with the client and become a "trusted advisor". Provide Service Delivery Governance to meet customer needs while using resources optimally and...

Manage Service delivery functions for clients which can include everything from transition activities, minor enhancements, and defect resolution to complete administration services of the client's platform servicesProvide L1 General SupportAct as a point of contact for Incident EscalationHandle Client EscalationsReviews Monthly Report, Root Cause Analysis,...

WHO WE AREPowered by Cenomi Group, we are a new and independent venture, focused on building the leading lifestyle e-commerce platform in MENA. We're a tight-knit founding team with diverse experiences and backgrounds, but with a united passion for creating inspiring solutions for consumers and retailers.Join our mission to create a true omni-channel...

Service Delivery ExecutiveWhy will you enjoy this new opportunity?The world is changing fast Corporations, governments, schools, hospitals are all feeling immense pressure to offer work from anywhere or buy from anywhere technology. The most advanced companies in the world turn to VMware to manage, grow, and transform their business. When you work here, you...

Service Delivery Executive - Remote OpportunityWhy will you enjoy this new opportunity?:The world is changing fast Corporations, governments, schools, hospitals are all feeling immense pressure to offer work from anywhere or buy from anywhere technology. The most advanced companies in the world turn to VMware to manage, grow, and transform their business....

Exercises judgment and business acumen in selecting methods and techniques for effective project delivery on small to medium engagements. Provides direction and mentoring to project team. Effectively influences decisions at the management level of customer organizations. Ensures deliverables are acceptable and works closely with the customer to understand...

About the opportunityWe're all about bringing on the smartest minds as we continue to grow in a fast-moving and agile environment; and hire those who can thrive in an e-commerce culture.Your responsibilities: Proactively gathers requirements, specifies pragmatic solutions incorporating the requirements at domain level Clearly defines goals in terms of the...

About the opportunityWe're all about bringing on the smartest minds as we continue to grow in a fast-moving and agile environment; and hire those who can thrive in an e-commerce culture.Your responsibilities: Proactively gathers requirements, specifies pragmatic solutions incorporating the requirements at domain level Clearly defines goals in terms of the...

Join our Team:About this opportunityWe are currently seeking an Application Development and Maintenance (ADM) Delivery Manager to join our dynamic team at Ericsson. As the ADM Delivery Manager, you will play a critical role in managing customer relationships and ensuring a satisfactory delivery of services as outlined in the ADM contracts and agreements....

Delivery Management:Coordinate all aspects of product/service delivery to ensure timely and efficient execution.Collaborate with cross-functional teams, including operations, logistics, and customer support, to streamline delivery processes.Monitor delivery performance metrics and implement improvements to enhance customer satisfaction.Resolve any...

About this OpportunityAs a Head of Service Delivery within the Digital Services organisation, you will support service sales directly or indirectly via the unit resources as you understand and align with the overall service delivery processes, models, and strategies.In this people leadership role in the operational organization, you will collaborate to...

Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then...