Monitoring Team Lead

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Infosysta Full time

Job Title: Monitoring Team Lead.

Position Overview: We are seeking a highly skilled and experienced Monitoring Team Lead to lead our monitoring operations team. The ideal candidate will have more than 10 years of extensive experience in the field of monitoring and managing complex systems and networks. As the Monitoring Team Lead, you will be responsible for overseeing the design, implementation, and optimization of monitoring solutions, ensuring the continuous availability and performance of critical systems and services.

Key Responsibilities:

· Lead and mentor a team of monitoring specialists, providing guidance, training, and support to ensure high performance and professional growth.

· Develop and implement monitoring strategies, methodologies, and best practices to meet business objectives and compliance requirements.

· Design and deploy monitoring solutions for infrastructure, applications, and services, utilizing industry- leading tools and technologies.

· Define key performance indicators (KPIs) and service level agreements (SLAs) to measure system availability, performance, and reliability.

· Collaborate with cross-functional teams to gather requirements, assess monitoring needs, and implement solutions that align with business goals.

· Proactively identify and resolve issues, anomalies, and performance bottlenecks through continuous monitoring and analysis.

· Conduct regular audits and assessments of monitoring systems and processes to ensure effectiveness, scalability, and security.

· Stay current with emerging trends, technologies, and best practices in monitoring and IT operations management.

Qualifications:

· Bachelor's degree in Computer Science, Information Technology, or related field required; advanced degree preferred.

· More than 10 years of experience in a senior-level role overseeing monitoring operations in a large-scale IT environment.

· Expertise in designing, implementing, and managing monitoring solutions for complex systems, networks, and applications.

· Proficiency in using monitoring tools such as Nagios, Zabbix, SolarWinds, Prometheus, or similar platforms.

· Strong leadership and team management skills, with a proven track record of building and leading high- performing teams.

· Excellent problem-solving and analytical abilities, with a focus on proactive issue detection and resolution.

· Solid understanding of ITIL framework and IT service management principles.

· Exceptional communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.

Relevant industry certifications such as Certified Monitoring Professional (CMP), ITIL Expert, or Certified Information Systems Security Professional (CISSP) preferred.

Job Type: Full-time


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