Fm Systems

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Serco Plc Full time
Make a difference every day

Your Opportunity

We are looking for a FM Systems & Reporting Manager will be responsible for the development and implementation of FM systems, ensuring they align with the client's operational objectives and compliance standards.

The Client is in the process of developing and executing a transformation program.

This program involves transitioning from the management of operations and maintenance contracts to the management of contracts related to assets and facilities.

The client's primary objective is to achieve maximum value and benefit for the life cycle of assets and facilities within their estate.

The build it new/ spending era has been and gone. Serco helps businesses and governments maximize ROI and extend the life of their assets.

We manage their assets and people and use our data and insights to improve the experience of anyone who interacts with their products or services.

We drive operational and cost efficiency on key services through process improvement, innovation and transforming citizen experience providing our Client with Consulting Services to Support Assets and Facilities - Facilities Department.

This role will be based in Riyadh.


Key accountabilities Develop a set of controls agreed upon in the system for monitoring performance, reporting, monitoring it and all other activities.

Development and implementation of FM systems, ensuring they align with the client's operational objectives and compliance standards Support in the development of standards and procedures ready for automation programs and systems aided by the AMS information system.

Ensure commitment and compliance with automation standards and systems aided by AMS Collaborate with system vendors, oversee system implementation and manage the integration of various modules within the client's existing infrastructure as well as make recommendations.

Manage and optimize reporting functions from asset maintenance systems, overseeing preventive and corrective maintenance activities. Ensure timely scheduling, tracking and reporting on all maintenance tasks to maintain the operational integrity of facility assets.

Work close with various departments to integrate and enhance facilities management systems, ensuring smooth data flow and interdepartmental coordination for streamlined operations.

Collaborate with internal and external stakeholders to collate accurate data for reporting purposes Generate reports using data obtained from facilities management systems, providing insights on performance, maintenance schedules, cost-effectives and resource utilization.

Collating data related to maintenance activities such as work order, repairs and preventive maintenance tasks performed on various assets within the facility.

Gathering and updating information on the status, condition and performance of facility assets, including equipment, systems and infrastructure Tracking KPIs regularly to assess performance against established benchmarks and identify areas that require attention or improvement.

Analyzing work order data to identify trends, common issues, response times and resolution rates to improve the maintenance process and prioritize tasks efficiently.

Generating reports based on predictive maintenance models that anticipate potential equipment failures or maintenance needs, allowing proactive measures to be taken.

Customizing reports to cater to different stakeholders, ensuring the data presented is relevant and actionable.

Specific requirements

Knowledge Ability to develop strong relationships with internal and external stakeholders. Good time management and organisational skills. Ability to handle confidential information appropriately. Ability to liaise in a professional manner with staff at all levels in the organisation and with external parties. Ability to develop self and contribute to the development of others across the Team. The ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.

Expertise in computer-aided operation and maintenance automation systems, including the Asset Management Software (AMS), also known as the Maintenance Management Software (MMS), which is a software package maintaining a database that contains information about operations of entity maintenance.

Education & Qualifications Bachelor's Degree in relevant field

Experience Practical and previous experience in KSA Previous experience in Public Sectors 10 years experience in relevant field is a minimum requirement

What's in it for you?

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization.

We are proud to offer a total reward package at Serco which includes:

Competitive monthly pay and allowances that are commensurate with the role and industry standards
Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health

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