Arabic Language Manager

2 weeks ago


Jeddah, Makkah Province, Saudi Arabia Canva Full time

Note Apply link will take you to an external website.

At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we're out to change the world, one design at a time.

Since launch in August 2013 we have grown exponentially, amassing over 10 million users across 179 different countries who have created more than 400 million designs. We are one of the world's fastest growing technology companies and we have only achieved about 1% of what we are capable of

About the team

Every month, more than 20 million Canva users create a design in one of the 100 languages other than English that Canva supports. The Localisation specialty is a small team of linguists, project managers, and engineers distributed throughout the company. Our mission is to celebrate the diversity of our global users and make their experience delightful.

If you join our team as a language manager, you'll bring your linguistic and cultural knowledge to all aspects of localisation, ensuring our international users have the best possible Canva experience. You'll be the creative hub for all content in Arabic and help advise on Canva's branding in that market.

Your role

This is a part time hour/week) contract role. You'll be working with a team of language owners as well as other stakeholders within Canva. On day one, you'll begin creating Canva's voice across all parts of the product in Arabic. You'll translate key content and manage the relationship with our localisation partners for Arabic.

After 6 months you will have established relationships with key stakeholders in marketing, subscriptions, and content that will allow you to deploy your local expertise. You'll have created processes and channels for communicating best practices and completing internal requests such as copy-writing, content review, and translation guidelines.

About you

You're a natural at writing clear, fun, and engaging content. You have experience with creative writing and/or design and you're able to hit the perfect tone in multiple different contexts. You're passionate about languages and cultures and you understand how these can impact people's experience of a product. Above all else, you understand what speakers of Arabic need to be able to understand and use Canva.

You also love taking things from chaos to clarity — you're a natural at understanding ambiguous, complex problems and communicating them simply to others. You also have the drive to see things through despite changes and setbacks. You're equally comfortable discussing detail with engineers and ideas with product managers and designers. You're great with tech (Atlassian project management tools, basic web development) and you write a meaty doc.

You understand the global user experience and how to improve it, ideally from experience working in a localisation/internationalisation environment within a SaaS company.

Job Specification

We'd love it if you had.

Copy-writing experience — you maintain a blog or, even better, you have experience in localisation for a SaaS product

A solid understanding of organic growth (SEO and Wordpress)

Expertise with CAT tools (experience with Smartling gets full marks)

Tertiary education in linguistics, literature, or localisation

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