Short Term Rental Administrator
2 months ago
Key Performance Areas
- Respond to internal and external customer with STR requests
- Generation of quotes on SAP for emailing to customers
- Follow-up on quotes
- Maintain daily schedule
- Prepare documentation for disposals, acquisitions, inter-regional transfers of units for the National Asset Optimisation Manager
- Invoicing and crediting authorised as per to authorisation matrix
- Follow-up all payments
- Compile reports for review and action by Manager Lost Sales, Utilisation
- Responsible for keeping up to date and accurate record of STR and Used units on the SAP
- Used/STR Stock Counts and Recons
- Responsible for accurate filling of departments documents
- Work closely with the other team members in the department
- Compile WIP report for Manager to action accordingly
- Organise transport, gas and diesel
- Open work order and order parts
- Close work order on job completion
- Responsible for billing of STR contracts on daily basis
- Maintain a safe working environment according to safety policy and procedures
- Effective self-management and performance ownership
- Adherence to any reasonable instruction
Qualification, Experience and Competencies
Minimum Qualification
- Grade 12
- Post-matric qualification
Minimum Experience
- 2-3 years' experience
- SAP experience advantageous
Competencies
- Self-starter with high level of initiative taking
- Results/action oriented
- Flexible and adaptable
- Effective analysis of data
- Attention to detail
- Customer service orientation
- Effective verbal and written communication skills
- Effective interpersonal relationships
- Computer literate – MS Office
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