Customer Support Representative

4 days ago


Johannesburg, Gauteng, Saudi Arabia Bell Equipment Full time

DUTIES:

  • Planned, frequency determined, customer visits.
  • Provide technical assistance.
  • Client contact.
  • Ensure that parts and labour sales budgets are achieved.
  • Technical diagnosis of customer problems.
  • Provide immediate corrective action or feedback to service staff.
  • Installations/machine hand overs including operator training & maintenance training.
  • Commissioning of components.
  • Condition assessment of Bell machines in the field.
  • Assist with all account queries

REQUIREMENTS:

  • Applicants must be qualified Earthmoving Diesel Mechanics.
  • Minimum of 5 years' experience in the field as qualified earthmoving mechanic
  • Good communication, Public Relations & report writing skills.
  • Must be resourceful & self-motivated.
  • Good understanding of hydraulic, electrical & pneumatic circuit diagrams


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