Contract Administrator- Senior Process Associate – English

3 days ago


Johannesburg, Gauteng, Saudi Arabia Genpact Full time

Responsibilities:

  • The Contracts Administrator provides an administrative function in the Contract Management Lifecycle by processing contract data, maintaining contract data and adding contract data by using standard processing protocols and procedures as designed, including ensuring that all transactional and service data remains in line with contracting agreements and internal planned revenue and cost.
  • The Contract Administrator is required to maintain and keep up to date data related to the serviceability of the client and in line with the agreed entitlements as provided for in the client agreement, this includes but is not limited to, locations, equipment records, movements where applicable, decommissioning, updates of any kind, additions of any kind as well as ensuring that automated release of cost and revenue is taking place and is not hindered during the life cycle of the contract.
  • The Contracts Administrator will Invoice where required and due, contracts that have renewed based on the commercials and Client Purchase order details as received.
  • They will collaborate when required with the Account Receivable team to ensure that invoicing is processed according to contract agreements.
  • The Contract Administrator is required to make use of Tier 1 and 2 systems when and where applicable and as per the standard process as documented and updated from time to time.
  • They are to adhere to Company rules in terms of usage of systems, files, transactions, and all other mechanisms designed to provide seamless and integrate able processing.
  • They are required to adhere to updated processes as defined from time to time, including but not limited to transactions, uploads, reports and actual O2C change processes.
  • They must ensure that they adhere and comply to the Standard way of work down to work instruction level.

Qualifications we seek in you
Minimum qualifications:

  • Grade 12
  • Relevant diploma advantageous
  • Attention to detail, accuracy, and good organization skills

Prefrerred qualifications:

  • Relevant experience in a similar environment will be advantageous

Knowledge, Skills and Attributes:

  • Problem solving skills
  • Planning skills
  • Interpersonal skills
  • Communication skills
  • Coping under pressure
  • Conflict handling skills
  • Understanding of the business needs and expectations
  • Team player
  • A good level of Financial understanding of Contract Management related to Cost and Revenue
  • Must be able to work with large sets of data mostly in Excel
  • Must have an understanding and appreciation for the downstream processes and our ability to service clients and what impacts this ability in the Contract Management Lifecycle
  • SAP Knowledge advantageous


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