Product Manager
2 months ago
Responsibilities :
Customer Focus
- Interacts frequently with customers, and generates customer requirements.
- Anticipates customer needs and prioritizes those for the organization.
- Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events.
- Predicts short term market changes and implications on the product.
- Continuously aims to meet customer expectations without compromising the commercial viability of the product.
Data-Driven Decision-Making & Analysis
- Actively gathers data from multiple sources customer, market analysis, sales and revenue, etc. to drive solutions to business problems and issues of consequence to the company.
- Demonstrates the ability to make trade off decisions between potential product capabilities.
- Evaluates product hypotheses in a quantitative manner, including AB testing for interactive products.
- Generates new ideas by analyzing product data for insights.
Go to Market & Product Marketing Lifecycle
- Supports the go to market strategy with good communication of customer requirements and timelines to stakeholders.
- Assists on launch plans through coordinated development with external customer facing teams such as marketing and sales.
- Answers sales and customer questions regarding feature function, pricing, packaging, value proposition and competition.
- Offers Train-the-Trainer sessions in support of operations for market rollout.
- Assists on collateral for sales demonstrations and customer events.
- Outlines key milestones, outcomes and deliverables during go-to-market and product strategy planning.
Product Delivery & Development Lifecycle
- Solves customer issues with product features that achieve business goals and metrics.
- Has a deep understanding of his/her feature area and develops prototypes.
- Participates in product discovery, according to defined process, for new product development.
- Manages portions of the product lifecycle.
- Is familiar with SDLCs as identified by management e.g. agile processes.
Strategy & Commercial Acumen
- Determines strategic product vision and priorities for a feature area, and shapes/champions future product direction.
- Independently uses information derived from competitive analysis to drive product direction and strategy.
- Understands, formulates and budgets the operating costs required to deliver the revenues.
- Creates product development plans including opportunity assessment and business case.
Technical Skills
- Considers high-level technical approaches to use when prioritizing functionality.
- Is proficient in various technologies to assist day-to-day tasks Excel, Balsamiq, Tableau, Python, SQL, etc.
- Has a firm grasp of data and technical architecture principles and best practices.
Core Competencies:
- Practices Self-Development
- Solves Problems and Analyzes Issues
- Innovates
- Interpersonal Skills
- Collaboration and Teamwork
- Builds Relationships
- Develops Others
- Focus On Results
Requirements:
- Suggested Minimum Years of PM Experience: 4-6 years
- Recognized as full owner of a product or multiple features
- Identified, led and released changes or enhancements that improved customer in satisfaction and/or commercial impact.
- Demonstration of thorough product development knowledge, include the ability to develop related business cases, content and product plans.
- Successful participation in customer engagements.
- Education to Qualify: Bachelors or Masters degree in a technical subject Computer Science or Engineering discipline is preferred, but not essential.
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