Lead Digital Product Manager

4 weeks ago


Cape Town, Western Cape, Saudi Arabia Flash Group Full time

Role Responsibilities:

  • Manage digital route to market for Flash Apps NFA, OFA, and USSD App.
  • Development and enhancement of all Merchant Apps.
  • Ensure device specifications for speed and reliability.
  • Evolve POS with the right device for retail spaces.
  • Advise corporate accounts on designing merchant solutions.
  • Optimize transaction speed and solar billing.
  • Implement dynamic menus and OneView for dynamic products.
  • Utilize Sumni for data insights and Geo mapping solutions.
  • Plan migration strategies, USSD management, Rica service, Business Portals, and Money flow.
  • Manage wallet operations.

Interact with Technical Teams and Integration Management:

  • Collaborate with technical teams for seamless integration of virtual products onto Trader devices.
  • Coordinate with developers, engineers, and product managers on integration requirements.
  • Provide guidance and support during integration processes.
  • Maintain open communication channels with technical teams.

Product Integration and Launch:

  • Integrate and launch products on virtual channels for smooth deployment.
  • Understand technical requirements of virtual channels.
  • Collaborate with cross-functional teams for successful product launches.
  • Conduct pre-launch testing for compatibility and performance.

Device Hardware and User Experience Enhancement:

  • Enhance customer experience through hardware specifications.
  • Optimize device UI and functionality with design teams.
  • Conduct usability testing and gather user feedback.
  • Stay updated on industry trends for enhancements.

Quality Assurance and Product Maintenance:

  • Ensure quality assurance from development to maintenance.
  • Implement quality control processes for stability and performance.
  • Define test cases, conduct testing, and resolve issues.
  • Monitor performance metrics for optimization.
  • Collaborate on bug fixes and updates.

Device Strategy Planning:

  • Develop device strategy aligned with objectives and customer demands.
  • Define rollout and maintenance schedules considering market demand.
  • Plan solar migration strategies and oversee firmware updates.
  • Manage app versions and ensure compatibility for users.

App Security and Features:

  • Ensure app security with cybersecurity teams.
  • Implement security measures and management protocols.
  • Implement user-friendly app features and slip templates for traders.
  • Build team capabilities through coaching, feedback, and development plans.
  • Manage change initiatives, address performance, and support employee adoption.
  • Role model Flash culture and values.

Minimum Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Minimum 8 years experience in technical roles.
  • Experience in Fintech environment.
  • Proficiency in project management and software development lifecycle.
  • Strong communication skills and collaboration abilities.
  • Leadership, problem-solving, and analytical mindset.

Behavioural Skills and Attributes:

  • Leadership to motivate teams towards common goals.
  • Ability to resolve conflicts and foster collaboration.
  • Experience in building high-performing teams.
  • Analytical mindset and attention to detail.
  • Understanding of customer needs and product improvement.


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