Product Owner: Loyalty Analytics

3 weeks ago


Johannesburg, Gauteng, Saudi Arabia Vodafone Global Enterprise Full time

Your responsibilities will include:

  • End-to-end management of the loyalty platform.
  • Exploratory and diagnostic analytics.
  • Prepare and deliver high quality and concise presentations on the performance of initiatives.
  • Define, monitor and enhance reports as it relates to Loyalty.
  • Provide input into commercial meetings to assist in decision making processes.
  • Driving the adoption and monetization of the Vodacom Loyalty program. Execution of tactical campaigns using CVM & selling personalised propositions
  • Leveraging the loyalty platform to drive Vodacom strategic objectives Revenue, Retention, Activity, New Channels adoption & multi-product take-up
  • Drafting and managing the capabilities and features roadmap across its various components.
  • Oversee modelling and rules used in Vodacom loyalty activities Rewards allocation, budget management & VodaBucks liability.

The ideal candidate for this role will have:

  • Matric essential and
  • A relevant 3 year degree essential in BSc, Actuarial, Engineering, Analytics or related and
  • A minimum of 10 years relevant experience essential
  • Excellent verbal and written communication skills

Key Knowledge:

  • Expert using SQL, Excel, R, Python, powerpoint, or similar tools.
  • Experience in working within a loyalty function beneficial.
  • Pricing and commercial management.


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